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Insure and Go Reviews

Insure and Go has been providing travel insurance since 2000. Travel with confidence and cover your trip with one of InsureandGo's award-winning travel insurance packages. Policies are available to those under 100 years who are residents of Australia. Dependants travel for free with parent or grandparent. Their 24/7 emergency assistance is provided by Mapfre assistance and they are underwritten by Mitsui Sumitomo Insurance Company.

Overall rating 7.1/10

Customer Experience

7.1/10
7.1/10

Value for Money

7.3/10
7.3/10

Claims Experience

5.9/10
5.9/10
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Happy

Review by Julie Giacomelli | 08 January 2018, 16:37 PM | 0 comment

Phone dropped out half way thru enquiry / staff did not return call ... overall very happy - is it po... Read more

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Latest Holiday

Review by David Chappell | 08 January 2018, 16:37 PM | 0 comment

Easy to use site with good value product.Hopefully do not have to test claims department.Travel booke... Read more

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travel insurance experience

Review by Sandra Joyce Bowley | 08 January 2018, 16:36 PM | 0 comment

great value for money but the online process is a little difficult in that it is hard to open documen... Read more

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A very easy processs to organise cover

Review by Gail Hayward | 05 January 2018, 16:07 PM | 0 comment

We always use Insure & Go for our cruises. We've only had one claim over the years - prompt s... Read more

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Very happy

Review by Susan Phelan | 04 January 2018, 17:06 PM | 0 comment

Travel Insurance is a necessary evil. I chose 'InsureandGo' because Choice Magazine recommend... Read more

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Service

Review by Lynne Ferguson | 02 January 2018, 17:25 PM | 0 comment

I was very happy with helpful service I received. Hopefully I will not have to test claiming services... Read more

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Not worth the top level cover

Review by Dotgaz | 02 January 2018, 17:25 PM | 0 comment

Cover for a broken tooth from a fall which also damaged my camera equates to immediate pain relief of... Read more

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I was able to purchase my travel insurance with no ...

Review by Zennie Jardine | 26 December 2017, 21:47 PM | 0 comment

Customer Service Officer (Cathy) was efficient and pleasant.

I tried to purchase my trave... Read more

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Great rates and easy to understand

Review by Graham McKewin | 22 December 2017, 14:36 PM | 0 comment

Ten out of Ten would recommend to all of my friends . . . . . . . . . Read more

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Easy to take out a policy on-line.

Review by David Linfoot | 22 December 2017, 14:36 PM | 0 comment

The best rating of Insurance is based on claims experience - fortunately I have not (yet) had to clai... Read more

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Cost Effective and the best for Pre-Existing Condit...

Review by Greek Traveller | 20 December 2017, 15:52 PM | 0 comment

The application process is very easy. A cost premium and the best insurer for covering pre-existing m... Read more

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Great value

Review by Alan | 18 December 2017, 16:50 PM | 0 comment

Not always easy being a senior with prior medical condition. InsureandGo's premium was very comp... Read more

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InsureandGo FAQ's

How many people can I include in my policy?

The more the merrier right? Insure and Go allows you to buy a policy up to 10 adults online.

Am I covered if I go on a cruise?

Yes you are. Here’s a top tip: Even if you’re travelling in Aussie water you still need to pick pacific.

Am I covered for skiing and my equipment?

Yes as long as you pay for their winter sports package. You’re covered for unlimited medical evacuation from the slopes, $600 for your pre-booked Lift Passes and Ski Packs and $1,250 cover for damage to your winter sports equipment.

Are kids covered for free?

Yes, that’s right, kids will be covered at no added cost! Dependent children and grandchildren are included for free as long as they are under 21 years of age and not in full time employment .

Can I pay to reduce or cancel my excess?

Yes if you pay an additional premium when you purchase your policy.

What additional extras are there?

You can pay for golf cover so that you have protection for your golf equipment and any pre-paid green fees or tuition fees.

Am I covered if my tour company collapses?

Yes, they cover for an event causing the cancellation of all, or part of your trip which happens after you purchased your policy which results in the travel services provider no longer carrying out its business.

I’m not an Australian resident- can I buy cover?

Yes, as long as you have valid Medicare cover, private health care or student travel

What size moped or motorbike am I covered to ride overseas?

You’re covered to ride a bike over 125cc only if you hold a current and valid license required for driving an equivalent rated motorcycle in Australia.

How long is their single trip cover for?

12 months.

Can I extend my policy from overseas?

Having too much fun? No problems! You can extend your policy with for up to a year, as long as your initial policy has not expired. Just give them a call on 1300 401 177.

Do they cover for my rental vehicle excess?

Yes, for up to $4000. The rental car must have no more than 9 seats and not be driven off a Public Highway. The rental contract duration has to be less than 15 consecutive days.

What is their cooling off period?

14 days.

Who underwrites them?

This insurance is underwritten by Mitsui Sumitomo Insurance Company, Limited, ABN 49 000 525 637, AFSL 240816. Mitsui Sumitomo has appointed Mapfre Insurance Services Australia Pty Ltd, ACN 140 219 594 (InsureandGo) as its authorized Representative to deal with this insurance product.

Where are they based?

Sydney!

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