Compare Travel Insurance Travel Insurance Companies Insure and Go

Insure and Go Reviews

Insure and Go has been providing travel insurance since 2000. Travel with confidence and cover your trip with one of InsureandGo's award-winning travel insurance packages. Policies are available to those under 100 years who are residents of Australia. Dependants travel for free with parent or grandparent. Their 24/7 emergency assistance is provided by Mapfre assistance and they are underwritten by Mitsui Sumitomo Insurance Company.

Overall rating 7.3/10

Customer Experience

7.3/10
7.3/10

Value for Money

7.6/10
7.6/10

Claims Experience

6.1/10
6.1/10
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Fast and easy online process

Review by Glasby Logistical | 04 April 2018, 11:08 AM | 0 comment

A no hassle online application and transaction. Cover options to suit budget or cover level required ... Read more

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Do not use insure and go

Review by Caroline McMahon Roche | 29 March 2018, 11:35 AM | 0 comment

Just a note to let people know never to use this company, bought travel insurance with insure and go ... Read more

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Insure and go

Review by Gayle | 23 March 2018, 15:25 PM | 0 comment

I keep coming back to them because they are so easy to deal with and great value for money. Will stic... Read more

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Not Sure

Review by Jo Innes | 17 March 2018, 23:52 PM | 0 comment

I spent about two hours on the internet and made two phone calls before understanding that the premiu... Read more

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All questions answered

Review by graeme h | 17 March 2018, 23:52 PM | 0 comment

Despite plenty of online information it is so convenient to discuss different aspects of travel insur... Read more

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Would never use again

Review by Adris Salih | 14 March 2018, 17:06 PM | 0 comment

Since they went to overseas call centers rubbish service I have used them for many years but no more.... Read more

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For once a substantial claim, well handled

Review by Robin | 14 March 2018, 17:06 PM | 0 comment

2 week skiing holiday in Austria, second last day, late in the afternoon, poor visibility, a fall wit... Read more

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Scam

Review by Shane Farrell | 08 March 2018, 10:37 AM | 1 comment

Completely mislead us on what we were covered for. Very easy to set up a policy and pay but then no c... Read more

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Insureandgo provided a caring and professional serv...

Review by Brian Small | 21 February 2018, 11:25 AM | 0 comment

I was hospitalised for ten days in Paris, France. Insureandgo helped us from the outset and remained ... Read more

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My first time experience with InsureandGo

Review by BCHOY | 21 February 2018, 11:24 AM | 0 comment

You pay for what you are protected. But it is of very good value if you have a promotion code. Read more

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Clear and informative to travel

Review by Barry Neil Delbridge | 21 February 2018, 11:24 AM | 0 comment

The agent I was talking to was very knowledgeable and informed me of your products, I was very impres... Read more

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Cancellation of our holiday.

Review by Monika Belik | 15 February 2018, 10:30 AM | 2 comments

We had to cancel our dream holidays due to myself getting diagnosed with cancer one week of going. Th... Read more

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InsureandGo FAQ's

How many people can I include in my policy?

The more the merrier right? Insure and Go allows you to buy a policy up to 10 adults online.

Am I covered if I go on a cruise?

Yes you are. Here’s a top tip: Even if you’re travelling in Aussie water you still need to pick pacific.

Am I covered for skiing and my equipment?

Yes as long as you pay for their winter sports package. You’re covered for unlimited medical evacuation from the slopes, $600 for your pre-booked Lift Passes and Ski Packs and $1,250 cover for damage to your winter sports equipment.

Are kids covered for free?

Yes, that’s right, kids will be covered at no added cost! Dependent children and grandchildren are included for free as long as they are under 21 years of age and not in full time employment .

Can I pay to reduce or cancel my excess?

Yes if you pay an additional premium when you purchase your policy.

What additional extras are there?

You can pay for golf cover so that you have protection for your golf equipment and any pre-paid green fees or tuition fees.

Am I covered if my tour company collapses?

Yes, they cover for an event causing the cancellation of all, or part of your trip which happens after you purchased your policy which results in the travel services provider no longer carrying out its business.

I’m not an Australian resident- can I buy cover?

Yes, as long as you have valid Medicare cover, private health care or student travel

What size moped or motorbike am I covered to ride overseas?

You’re covered to ride a bike over 125cc only if you hold a current and valid license required for driving an equivalent rated motorcycle in Australia.

How long is their single trip cover for?

12 months.

Can I extend my policy from overseas?

Having too much fun? No problems! You can extend your policy with for up to a year, as long as your initial policy has not expired. Just give them a call on 1300 401 177.

Do they cover for my rental vehicle excess?

Yes, for up to $4000. The rental car must have no more than 9 seats and not be driven off a Public Highway. The rental contract duration has to be less than 15 consecutive days.

What is their cooling off period?

14 days.

Who underwrites them?

This insurance is underwritten by Mitsui Sumitomo Insurance Company, Limited, ABN 49 000 525 637, AFSL 240816. Mitsui Sumitomo has appointed Mapfre Insurance Services Australia Pty Ltd, ACN 140 219 594 (InsureandGo) as its authorized Representative to deal with this insurance product.

Where are they based?

Sydney!

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