Insure and Go Reviews

Insure and Go has been providing travel insurance since 2000. Travel with confidence and cover your trip with one of InsureandGo's award-winning travel insurance packages. Policies are available to those under 100 years who are residents of Australia. Dependants travel for free with parent or grandparent. Their 24/7 emergency assistance is provided by Mapfre assistance and they are underwritten by Mitsui Sumitomo Insurance Company.

Overall rating 7.6/10

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7.6/10
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Easy and affordable in giving peace of mind..

Review by Terry Ryan | 16 January 2018, 16:35 PM | 1 comment Reviewed by Terry Ryan on 16 January 2018, 16:35 PM

The site is easy to navigate giving up the information required quickly and non complex..have no prob... Read more

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Insureandgo

Review by Maggie O'Leary | 16 January 2018, 11:03 AM | 1 comment Reviewed by Maggie O'Leary on 16 January 2018, 11:03 AM

I have always enjoyed InsureandGo being my Travel Insurance Company and after one claim after many ye... Read more

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seniors Travel Insurance

Review by Jacqui Rawlinson | 15 January 2018, 17:27 PM | 0 comment Reviewed by Jacqui Rawlinson on 15 January 2018, 17:27 PM

Whilst never having so far to make a claim, have used this Company many times with no probs. Really l... Read more

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Awesome

Review by Margaret Duffy-Marin | 15 January 2018, 17:26 PM | 1 comment Reviewed by Margaret Duffy-Marin on 15 January 2018, 17:26 PM

When I wish to Travel I make sure I have the security and peace of mind, and Insure and go Read more

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Unlucky while travelling so had to make a claim

Review by Fred Diwell | 15 January 2018, 17:26 PM | 0 comment Reviewed by Fred Diwell on 15 January 2018, 17:26 PM

The claims were dealt with professionally, albeit slowly until additional documentation was provided ... Read more

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All one sided

Review by Trevor Gray | 15 January 2018, 17:26 PM | 0 comment Reviewed by Trevor Gray on 15 January 2018, 17:26 PM

Just needed to adjust by one day cost $169.40 and had to be a whole new policy, but it had no cooing ... Read more

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A lot of mucking around till I was reimbursed.

Review by Nick Gileno | 15 January 2018, 17:26 PM | 0 comment Reviewed by Nick Gileno on 15 January 2018, 17:26 PM

As this was the best on the market in regards to claiming, it took a great deal longer than other tra... Read more

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Completely unhelpful and unprofessional

Review by James Hourigan | 15 January 2018, 17:25 PM | 0 comment Reviewed by James Hourigan on 15 January 2018, 17:25 PM

Seeking assistance in Bucharest was told to submit claim on other organisation. Would not discuss th... Read more

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Good service

Review by Josefina pantaleon | 12 January 2018, 17:25 PM | 0 comment Reviewed by Josefina pantaleon on 12 January 2018, 17:25 PM

I had been your client for many years, I had claims and dealt very respectfully. Keep up your custome... Read more

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USA Medical Claims Experience

Review by Ian | 12 January 2018, 15:56 PM | 0 comment Reviewed by Ian on 12 January 2018, 15:56 PM

Had a trip and fall accident in the USA, which resulted in an ambulance and hospital treatment. Altho... Read more

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Ultra satisfied

Review by Peter Brady | 12 January 2018, 15:56 PM | 0 comment Reviewed by Peter Brady on 12 January 2018, 15:56 PM

Being over 70 years of age, I find it increasingly difficult to obtain travel insurance at a reasonab... Read more

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Excellent Customer Relations

Review by Vicki Heard | 11 January 2018, 17:41 PM | 0 comment Reviewed by Vicki Heard on 11 January 2018, 17:41 PM

My partner fell very ill a short time before our departure and we had to make a claim against our tra... Read more

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InsureandGo FAQ's

How many people can I include in my policy?

The more the merrier right? Insure and Go allows you to buy a policy up to 10 adults online.

Am I covered if I go on a cruise?

Yes you are. Here’s a top tip: Even if you’re travelling in Aussie water you still need to pick pacific.

Am I covered for skiing and my equipment?

Yes as long as you pay for their winter sports package. You’re covered for unlimited medical evacuation from the slopes, $600 for your pre-booked Lift Passes and Ski Packs and $1,250 cover for damage to your winter sports equipment.

Are kids covered for free?

Yes, that’s right, kids will be covered at no added cost! Dependent children and grandchildren are included for free as long as they are under 21 years of age and not in full time employment .

Can I pay to reduce or cancel my excess?

Yes if you pay an additional premium when you purchase your policy.

What additional extras are there?

You can pay for golf cover so that you have protection for your golf equipment and any pre-paid green fees or tuition fees.

Am I covered if my tour company collapses?

Yes, they cover for an event causing the cancellation of all, or part of your trip which happens after you purchased your policy which results in the travel services provider no longer carrying out its business.

I’m not an Australian resident- can I buy cover?

Yes, as long as you have valid Medicare cover, private health care or student travel

What size moped or motorbike am I covered to ride overseas?

You’re covered to ride a bike over 125cc only if you hold a current and valid license required for driving an equivalent rated motorcycle in Australia.

How long is their single trip cover for?

12 months.

Can I extend my policy from overseas?

Having too much fun? No problems! You can extend your policy with for up to a year, as long as your initial policy has not expired. Just give them a call on 1300 401 177.

Do they cover for my rental vehicle excess?

Yes, for up to $4000. The rental car must have no more than 9 seats and not be driven off a Public Highway. The rental contract duration has to be less than 15 consecutive days.

What is their cooling off period?

14 days.

Who underwrites them?

This insurance is underwritten by Mitsui Sumitomo Insurance Company, Limited, ABN 49 000 525 637, AFSL 240816. Mitsui Sumitomo has appointed Mapfre Insurance Services Australia Pty Ltd, ACN 140 219 594 (InsureandGo) as its authorized Representative to deal with this insurance product.

Where are they based?

Sydney!

FOUR FAST FACTS

age limit
Under 100
age limit
Under 100
multi trip duration
Choose from 30, 45 and 60 days
luggage cover
Choose between $500-$700 per item limit
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