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Insure and Go Reviews

Insure and Go has been providing travel insurance since 2000. Travel with confidence and cover your trip with one of InsureandGo's award-winning travel insurance packages. Policies are available to those under 100 years who are residents of Australia. Dependants travel for free with parent or grandparent. Their 24/7 emergency assistance is provided by Mapfre assistance and they are underwritten by Mitsui Sumitomo Insurance Company.

Overall rating 5.2/10

Customer Experience

5.1/10
5.1/10

Value for Money

5.5/10
5.5/10

Claims Experience

4.2/10
4.2/10
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Quote was not very user friendly keptdropping out

Review by Linda Ann Van Dyk | 27 June 2017, 10:24 AM | 0 comment

Questions & Pricing was good just a problem lodging at the end needed to redo medical questions. ... Read more

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easy to get what you require

Review by Ken Alford | 11 May 2017, 09:56 AM | 0 comment

have had no experience with a claim.
i think that would be telling experience.
mind you in 4... Read more

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Be careful

Review by Serena | 24 April 2017, 20:43 PM | 0 comment

Be careful when submitting a claim for stolen items.
You will need to prove purchase of every ot... Read more

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Nightmare

Review by Bev Miller | 07 April 2017, 11:52 AM | 0 comment

You would think getting a quote was easy these people dont know what they are doing I was charged ext... Read more

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Tdon't be fooled by excellent prices

Review by Christine Zander | 01 March 2017, 10:59 AM | 0 comment

When travelling we all like a good deal but it is when you have to claim that is the difference so th... Read more

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DONT COVER FLIGHT CANCELLATION !!!!!!!

Review by Vanessa laing | 24 February 2017, 09:29 AM | 0 comment

Our flights were cancelled to to 'Operational Requirements' Insure and Go wouldn't pay my... Read more

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DONT COVER FLIGHT CANCELLATIONS DUE TO "OPERATI...

Review by Vanessa laing | 24 February 2017, 09:29 AM | 0 comment

Insure and Go don't cover you at any level policy, even Gold cover, if your flight is cancelled d... Read more

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Bad and unhelpfull

Review by Ivanka Soufek | 11 January 2017, 08:58 AM | 0 comment

Insureandgo refusing to accept claim because I do not have original receipts of suitcases which were ... Read more

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great value

Review by George Gibbs | 11 November 2016, 11:58 AM | 0 comment

for older people this is a great deal from a top insurer . could not fault the benefits offered Read more

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Cruise travel insurance covers everything.

Review by Marilyn Gale | 10 November 2016, 12:17 PM | 0 comment

I have only ever taken out cruise insurance, but, have found it covers everything I think could go wr... Read more

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awesome

Review by George Gibbs | 10 November 2016, 12:17 PM | 0 comment

very happy with the offer and the cover of the travel insurance by comparison to the other companies ... Read more

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Very Good

Review by Janice Eckart | 07 November 2016, 12:47 PM | 0 comment

When I compared all travel insurance this was the best for me,I was looking for a cheaper one that I ... Read more

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InsureandGo FAQ's

How many people can I include in my policy?

The more the merrier right? Insure and Go allows you to buy a policy up to 10 adults online.

Am I covered if I go on a cruise?

Yes you are. Here’s a top tip: Even if you’re travelling in Aussie water you still need to pick pacific.

Am I covered for skiing and my equipment?

Yes as long as you pay for their winter sports package. You’re covered for unlimited medical evacuation from the slopes, $600 for your pre-booked Lift Passes and Ski Packs and $1,250 cover for damage to your winter sports equipment.

Are kids covered for free?

Yes, that’s right, kids will be covered at no added cost! Dependent children and grandchildren are included for free as long as they are under 21 years of age and not in full time employment .

Can I pay to reduce or cancel my excess?

Yes if you pay an additional premium when you purchase your policy.

What additional extras are there?

You can pay for golf cover so that you have protection for your golf equipment and any pre-paid green fees or tuition fees.

Am I covered if my tour company collapses?

Yes, they cover for an event causing the cancellation of all, or part of your trip which happens after you purchased your policy which results in the travel services provider no longer carrying out its business.

I’m not an Australian resident- can I buy cover?

Yes, as long as you have valid Medicare cover, private health care or student travel

What size moped or motorbike am I covered to ride overseas?

You’re covered to ride a bike over 125cc only if you hold a current and valid license required for driving an equivalent rated motorcycle in Australia.

How long is their single trip cover for?

12 months.

Can I extend my policy from overseas?

Having too much fun? No problems! You can extend your policy with for up to a year, as long as your initial policy has not expired. Just give them a call on 1300 401 177.

Do they cover for my rental vehicle excess?

Yes, for up to $4000. The rental car must have no more than 9 seats and not be driven off a Public Highway. The rental contract duration has to be less than 15 consecutive days.

What is their cooling off period?

14 days.

Who underwrites them?

This insurance is underwritten by Mitsui Sumitomo Insurance Company, Limited, ABN 49 000 525 637, AFSL 240816. Mitsui Sumitomo has appointed Mapfre Insurance Services Australia Pty Ltd, ACN 140 219 594 (InsureandGo) as its authorized Representative to deal with this insurance product.

Where are they based?

Sydney!

FOUR FAST FACTS

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