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Insure and Go Reviews

Insure and Go has been providing travel insurance since 2000. Travel with confidence and cover your trip with one of InsureandGo's award-winning travel insurance packages. Policies are available to those under 100 years who are residents of Australia. Dependants travel for free with parent or grandparent. Their 24/7 emergency assistance is provided by Mapfre assistance and they are underwritten by Mitsui Sumitomo Insurance Company.

Overall rating 6.6/10

Customer Experience

6.5/10
6.5/10

Value for Money

6.9/10
6.9/10

Claims Experience

5.3/10
5.3/10
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EASE OF USE FOR A QUOTE FOR BALI

Review by Al Boddy | 20 October 2017, 15:41 PM | 0 comment

very simple access to a quote! easy to print certificate invoice policy I sent for the PDS etc as to ... Read more

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Easy to access and reasonably priced

Review by Julie Bowden | 20 October 2017, 15:38 PM | 0 comment

As an older Australian it is difficult to get travel insurance. InsureandGo does not discriminate aga... Read more

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Unhappy with claim ....

Review by James | 18 October 2017, 15:27 PM | 0 comment

Made a claim for rental car which was approved and paid $4000, however additional charges, bring repl... Read more

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Paid me in Aud not USD was not right..had to chase ...

Review by Yvonne Sewell | 18 October 2017, 15:27 PM | 0 comment

Would never use this co again..and advise my friends not to..very unprofessional co..they could not f... Read more

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I'll never use Insureandgo again

Review by David Bennett | 18 October 2017, 15:27 PM | 0 comment

My wife and I were both infected with a serious chest infection on board a cruise ship. When we tried... Read more

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Friendly and Helpful

Review by Leone | 16 October 2017, 14:39 PM | 0 comment

The rep could not have been more friendly and helpful when I needed to alter my travel plans and adju... Read more

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Good value

Review by Lee | 16 October 2017, 14:29 PM | 0 comment

This company provides comprehensive travel insurance at a very competitive price. The medical screeni... Read more

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Appears to be good value

Review by Mal Barnett | 16 October 2017, 14:26 PM | 0 comment

Good price easy site acceptance of pre existing condition good.
But as with any insurance only te... Read more

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Best Travel Insurance for Me

Review by Kathryn Kitcher | 16 October 2017, 14:25 PM | 0 comment

Have been using them for a number of years and the value for money on their Gold Insurance is wonderf... Read more

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Family Travel Insurnace

Review by Patrick Kuipers | 16 October 2017, 14:25 PM | 0 comment

I use InsureandGo for Travel Insurance for all my trips. They are great to deal with, even when I had... Read more

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Very competitive and no problem with claim

Review by Felicia Cirillo Sette | 11 October 2017, 23:32 PM | 0 comment

Third time using InsureandGo Very easy to Insure online with, very competitive and no problem with m... Read more

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Refund

Review by Robert Corderoy | 11 October 2017, 23:32 PM | 0 comment

A little slow but got it all back,just a couple off E-mails and my expenses were refunded into my ban... Read more

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InsureandGo FAQ's

How many people can I include in my policy?

The more the merrier right? Insure and Go allows you to buy a policy up to 10 adults online.

Am I covered if I go on a cruise?

Yes you are. Here’s a top tip: Even if you’re travelling in Aussie water you still need to pick pacific.

Am I covered for skiing and my equipment?

Yes as long as you pay for their winter sports package. You’re covered for unlimited medical evacuation from the slopes, $600 for your pre-booked Lift Passes and Ski Packs and $1,250 cover for damage to your winter sports equipment.

Are kids covered for free?

Yes, that’s right, kids will be covered at no added cost! Dependent children and grandchildren are included for free as long as they are under 21 years of age and not in full time employment .

Can I pay to reduce or cancel my excess?

Yes if you pay an additional premium when you purchase your policy.

What additional extras are there?

You can pay for golf cover so that you have protection for your golf equipment and any pre-paid green fees or tuition fees.

Am I covered if my tour company collapses?

Yes, they cover for an event causing the cancellation of all, or part of your trip which happens after you purchased your policy which results in the travel services provider no longer carrying out its business.

I’m not an Australian resident- can I buy cover?

Yes, as long as you have valid Medicare cover, private health care or student travel

What size moped or motorbike am I covered to ride overseas?

You’re covered to ride a bike over 125cc only if you hold a current and valid license required for driving an equivalent rated motorcycle in Australia.

How long is their single trip cover for?

12 months.

Can I extend my policy from overseas?

Having too much fun? No problems! You can extend your policy with for up to a year, as long as your initial policy has not expired. Just give them a call on 1300 401 177.

Do they cover for my rental vehicle excess?

Yes, for up to $4000. The rental car must have no more than 9 seats and not be driven off a Public Highway. The rental contract duration has to be less than 15 consecutive days.

What is their cooling off period?

14 days.

Who underwrites them?

This insurance is underwritten by Mitsui Sumitomo Insurance Company, Limited, ABN 49 000 525 637, AFSL 240816. Mitsui Sumitomo has appointed Mapfre Insurance Services Australia Pty Ltd, ACN 140 219 594 (InsureandGo) as its authorized Representative to deal with this insurance product.

Where are they based?

Sydney!

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