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1Cover Travel Insurance Reviews

With over 10 years’ experience 1Cover specialises in providing travel insurance that you can count on. With three different levels of cover, there’s a policy to suit every budget. Policies are available to those of any age. Dependants travel for free with parent or grandparent. They offer 24/7 emergency assitance no matter where you are in the world. Underwritten by Certain Underwriters of LLoyds.

Overall rating 8.5/10

Customer Experience

8.5/10
8.5/10

Value for Money

8.6/10
8.6/10

Claims Experience

7.9/10
7.9/10
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Very good customers service prior to claim

Review by Carolyn Huddle | 25 January 2018, 11:07 AM | 1 comment

I have always found the customer service excellent until claims were made on my last trip. They took ... Read more

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Verified Review Carolyn Huddle was invited by 1Cover to write this review.

Claim Review

Review by Nathan Lewis | 24 January 2018, 11:00 AM | 1 comment

The entire process was easy, efficient and processed faster than i thought it would be. Extremely Sat... Read more

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Verified Review Nathan Lewis was invited by 1Cover to write this review.

While experience from initiating Policy to processi...

Review by Gary Gardner | 24 January 2018, 10:59 AM | 1 comment

It was unfortunately necessary for me to fly home because of a family emergency. My subsequent claim ... Read more

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Verified Review Gary Gardner was invited by 1Cover to write this review.

Very easy to make the claim but got very little bac...

Review by James Duff | 24 January 2018, 10:59 AM | 1 comment

The claims process was a breeze and the customer service got back to me very quickly - which was very... Read more

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Verified Review James Duff was invited by 1Cover to write this review.

I have never made a claim so it is hard to comment ...

Review by Susan Hepp | 23 January 2018, 11:38 AM | 1 comment

I took out medical cover for my trip to Bali. I was told I couldnt get further cover due to the Agung... Read more

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Verified Review Susan Hepp was invited by 1Cover to write this review.

Still waiting

Review by Linda Ball | 23 January 2018, 11:38 AM | 1 comment

I have always used 1cover whenever I travel.I have never made a claim until now & even though I s... Read more

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Verified Review Linda Ball was invited by 1Cover to write this review.

Poor service

Review by Ane Victor | 23 January 2018, 11:38 AM | 1 comment

I had no intention to claim but when I called to say that my daugter was stranded in South Africa, yo... Read more

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Verified Review Ane Victor was invited by 1Cover to write this review.

Great cover. Will recommend it to everyone.

Review by Lubna Audisho | 22 January 2018, 12:01 PM | 1 comment

We were going to Sweden. Had only 1 stop in Thailand where my 18 month old got sick. Had to rush her ... Read more

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Verified Review Lubna Audisho was invited by 1Cover to write this review.

Excellent Value

Review by Michael O'Neill | 22 January 2018, 12:00 PM | 1 comment

A small amount to pay for the peace of mind when hiring a car and their $3500 excesses; not that I ha... Read more

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Verified Review Michael O'Neill was invited by 1Cover to write this review.

the insurance you need when on holidays

Review by Robert Rayner | 22 January 2018, 12:00 PM | 1 comment

just knowing i had good sound cover for all my requirements including rental car cover made the holid... Read more

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Verified Review Robert Rayner was invited by 1Cover to write this review.

Reasonably priced and 1cover kept in touch during ...

Review by Kerry Hawkins | 19 January 2018, 11:40 AM | 1 comment

Excellent value for money.
Didn't need to use luckily, but I found all communication respect... Read more

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Verified Review Kerry Hawkins was invited by 1Cover to write this review.

Disappointed

Review by Lynette ROBERTS | 18 January 2018, 15:45 PM | 1 comment

We have dealt with 1cover for many years with total satisfaction until now although we have had man... Read more

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Verified Review Lynette ROBERTS was invited by 1Cover to write this review.
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1Cover FAQ's

How many people can I include in my policy?

The more the merrier right? 1Cover insures groups of up to 25. That means more fun for less hassle.

Am I covered if I go on a cruise?

Yes, whether you’re boarding a cruiseliner that travels the open ocean or cruising along the rivers of Europe, 1Cover's Cruise Pack add-on provides you with cover from ship to shore. If you're cruising for more than 2 days you must select the add-on and pay the additional premium to be covered.

Am I covered for skiing and my equipment?

Yes if you purchase a ski policy cover. 1Cover will cover $1,500 worth of skiing equipment. Dare devils can even ski off piste (within resort boundaries).

Are kids covered for free?

Yes, that’s right, kids will be covered at no added cost! Dependent children and grandchildren are included for free as long as they are under 21 years of age and not in full time employment .

Can I pay to reduce or cancel my excess?

Yes if you pay an additional premium when you purchase your policy.

What additional extras are there?

Along with comprehensive cover for your electronics and personal belongings, additional cover can be purchased for specified items up to a total amount of $5,000.

Am I covered if my tour company collapses?

1Cover doesn’t provide protection from insolvency.

I'm not an Australian resident- can I buy cover?

Sure! Just head over to their visitors travel insurance policy. So long as your trip is within Australia you will be eligible for unlimited medical cover.

What size moped or motorbike am I covered to ride overseas?

1Cover will cover you for any engine size you ride as long as you’re insured to do so in Australia. Just make sure you get your International Drivers Permit (IDP) before you leave!

How long is their single trip cover for?

12 months.

Can I extend my policy from overseas?

Having too much fun? No problems! You can extend your policy with 1Cover for up to a year. Just give them a call on 1300 806 660.

Do they cover for my rental vehicle excess?

Yes, for up to $5000. Cover includes sedans, hatchbacks, station-wagon, four wheel drives, mini bus or campervan/motorhome that does not exceed 4.5 tonnes.

Who underwrites them?

1Cover travel insurance policies are underwritten by certain underwriters at Lloyd's (insurer). As a Coverholder of Lloyds, 1Cover issues and manages the policies as an authorised representative of Coffre-Fort Pty Limited ABN 66 125 358 518, AFS Licence No. 472457.

Where are they based?

Sydney!

FOUR FAST FACTS

No age limit
Under 65
90 days
$750 per item limit
or
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