Please Note - If you are cruising around Australia you need to select Pacific.
With Regions, variances can apply for Bali, Indonesia, Japan and Middle East.
You are not required to enter stop-over countries if your stop-over is less than 48 hours.
If you're travelling to Cuba, you'll need travel insurance. As of 2010, Cuba requires all travellers to have travel insurance to enter the country. If your travel insurance doesn't meet their requirements, you'll have to buy another policy from Cuba's tourist-assistance company Asistur. Not sure about Cuba travel insurance or visa requirements? We're here to help.
The Cuban Government regulates a kind of nationalised Airbnb, called Casa Particulares, whereby locals can rent out rooms or apartments to holidaymakers, which the government inspects to make sure it's safe and clean. If someone offers to let you stay in their Casa, but it doesn't have the blue T white background sign, chances are it's not regulated and may be unsafe. Additionally, scammers mimic real Casa owners, and wait outside the airport with offers to take you to their Casa, only to take you to someone else's house and demand a finder's fee which will then be passed on to you. Organising your accommodation before you arrive via a listing site can help. We've used this Casa Particulares site before - just be sure to book a week or two in advance, as the Internet is limited in Cuba, and it may take a few days to hear back.
Most travel insurance providers cover trips to Cuba. The exception to this is that American insurers, or Australian brands underwritten by American companies - due to sanctions, they may not be allowed according to US law. Some of these insurers will get around it by offering cover to Cuba on a 'Worldwide' policy instead. Check our Cuba travel insurance table above, and check your policy wording or call your insurer.
If you're in a medical emergency, all reputable travel insurers have a 24/7 hotline you can call or email. Get yourself to a hospital, and contact the emergency hotline. These teams, typically staffed with medical and logistics professionals, can approve guarantees of payment to the hospital, liaise with your doctors and family, and arrange transfers or evacuations back home. If you are hospitalised, you must get in touch as soon as possible, otherwise insurers may decline your claim.
Fell in love with Cuba? Australians can extend their Tourist Card to 60 days at any local immigration office. Just remember to contact your insurer to extend your travel insurance policy. Many brands now let you do it online.
One of the most common scams in Cuba is folks, typically women, begging for foreigners to buy a bag of milk powder for their baby. Once a kind-hearted stranger does so, they then return the bag of milk to the store and splits the money with shop keeper. Not the end of the world, but may not be the best use of your money. Consider tipping bartenders and service staff at restaurants a little higher instead.
If you've involved in a robbery, report it to the police, ideally within 24 hours. This will help with any travel insurance claims for stolen items. Contact your insurer if the police refuse to give you a report to ask for advice.
Most doctors recommend that you have your routine MMR, TDAP, Chickenpox, Polio and Influenza (Flu) shot. Additionally, some travellers are recommended to have additional vaccinations for Cuba, depending on the activities they're doing.
Provided you purchase your comprehensive travel insurance policy before a natural disaster like a hurricane occurs, you'll generally be covered. If you purchase after it has been published in the media or appeared as a government warning, this would generally be considered a known event, and you're unlikely to have provision to claim.
With a research and journalism background, and certified in Tier 2 General Insurance General Advice, Crystal is passionate about investigating customers’ tricky travel questions and helping them find the answers they’re looking for. A writer and filmmaker whose favourite trips have been to film festivals in Cuba and South Korea, and campervanning around the USA, she loves getting to know new people and seeing a glimpse of the world through their eyes.