It's only natural to be concerned about your loved ones when you go away on your holidays.
If a family member or travelling companion falls ill or is injured on your trip, or before you depart for your holiday, it's important to know where you stand with your cover.
A common question that comes up again and again is; Does travel insurance cover family emergencies? The answer is yes, but like all insurances there are exclusions that will affect your claim.
Keep reading to learn about the cover conditions when it comes to travel insurance and family members.
What is classed as ‘Family’?
You may consider friends or pets as family, however when it comes to travel insurance it's a little different. Those considered 'family' in the world of cover relate to your spouse (or legally recognised defacto) and your dependants.
What is classed as a ‘Relative’?
'Relatives' in terms of travel insurance will typically only include: You or your travelling companions spouse, defacto partner, parent, parent-in-law, daughter, son, daughter-in-law, son-in-law, brother, sister, brother-in-law, sister-in-law, grandchild, grandparent, step-parent, step-son, step-daughter, fiancé, fiancée or guardian.
NOTE: Typically aunties, uncles, cousins, close friends are not included as a ‘relative’ under a standard policy.
When does travel insurance cover for family emergencies?
Your policy will kick in if a family member or relative (as defined above);
- Dies unexpectedly
- Is disabled by an injury
- Becomes seriously sick and requires hospitalisation
When are you not covered for family emergencies?
Like any type of insurance terms and conditions apply to your cover.
Where your relative lives matters: Relatives who live outside Australia or New Zealand are typically not covered by your policy. Most insurers state that they will only pay claims concerning ‘Relatives’ who reside in Australia or New Zealand. If you have a family member that lives in a different country to you, chances are you wouldn’t be covered for cancelling your trip.
Pre-existing illnesses can cause difficulties: If you were already aware of a Relative’s illness when you booked your travel insurance, it’s doubtful that you’d be covered should they take a turn for the worse. However, some companies like 1Cover, Simply Travel Insurance and Zoom Travel Insurance would cover if you were not aware of the condition, or likelihood of such hospitalisation or death.
How the family member dies matters: If the death was due to the relative committing suicide, or related to alcohol or drug consumption you may find that isn't covered. Any claims to do with alcohol, drugs or mental illess are typicallyexcluded in Australian travel insurance policies.
Compare family member age limits
As mentioned above, in many policies there are age restrictions concerning family members and when you'd be covered for claiming. For example, if you had a policy with 1300 Insurance and your grandmother suddenly became ill while you were overseas and you wanted to return home quickly. If your grandmother was over 84 years of age you would not have provision to claim.
It pays to do your research, as there are insurers in the market who do not pose age restrictions, you just have to do a bit of digging to find them....
INSURER |
AGE LIMIT |
| 1300 Insurance | 84 and under |
| 1Cover | 84 and under |
| AAMI | No limit |
| AIG | No limit |
| Allianz |
84 and under |
| American Express | No limit |
| Australia Post | No limit |
| Australia Seniors | 80 and under |
| Boomers | 84 and under |
| Budget Direct | No limit |
| Bupa | No limit |
| Columbus Direct | 84 and under |
| Comminsure | 84 and under |
| Covermore | No limit |
| Dowunder travel insurance | 84 and under |
| Easy Travel Insurance | No limit |
| Fast Cover | 84 and under |
| Go Insurance | 84 and under |
| Insure4Less | 84 and under |
| InsureandGo | No limit |
| itrek | 84 and under |
| Kango Cover | 84 and under |
| Medibank | No limit |
| Multi-trip | No limit |
| NoWorries | 84 and under |
| NRMA | No limit |
| Online Travel Insurance | 84 and under |
| OnTour | No limit |
| Priceline | No limit |
| QBE | No limit |
| Southern Cross | No limit |
| Simply Travel Insurance | 84 and under |
| STA | No limit |
| Suresave | No limit |
| Tick | No limit |
| TID | No limit |
| Travel Insurance Saver | 80 and under |
| Travel Insuranz | 84 and under |
| Virgin Money | 84 and under |
| Webjet | 84 and under |
| Woolworths | 84 and under |
| World Nomads | No limit |
