Overall Rating

Verified Review

Avoid at all costs!

23 February 2024, 12:29 PM

Cmadeleine

This company will do anything to weasel out of paying resonable claims. They have no care for the consumer.

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Overall Rating

Verified Review

They have so many loopholes they use to get out of paying!!

1 February 2023, 10:32 AM

C W

After using TID for years, we finally had to make a claim when Jetstar cancelled our flight until the

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Overall Rating

Verified Review

Don’t bother. Save your money.

13 October 2022, 6:26 PM

Thomas Southgate

Before embarking on my trip to Europe, family members recommended TID. Unfortunately, I lost my iPhone in Prague. Luckily

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Overall Rating

Verified Review

Don't even bother

7 October 2022, 11:21 AM

sophie lang

DO NOT WASTE YOUR TIME, ENERGY AND MONEY!!!! I've been trying to claim my cancelled Europe trip since JUNE

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Overall Rating

Verified Review

Complete Waste of Money

16 January 2021, 11:26 AM

TMurphy

I chose to go with Travel Insurance Direct (TID) for my trip through Central and South America in 2019.

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Overall Rating

Verified Review

Complete Waste of Money

16 January 2021, 11:25 AM

TMurphy

I chose to go with Travel Insurance Direct (TID) for my trip through Central and South America in 2019.

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Overall Rating

Verified Review

STAY AWAY FROM TID

24 April 2020, 5:55 PM

M J B

TID IS AN ABSOLUTE JOKE.

Prior to COVID-19 our airline rescheduled our flights which required us to alter our itinerary,

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Overall Rating

Verified Review

Look elsewhere, it's not hard to find a better company for both service and price!

31 July 2019, 2:04 PM

Miranda

I have been a loyal customer of TID for at least 6 years, but after 2 experiences with their

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Overall Rating

Verified Review

Dont use this insurance

26 February 2019, 12:54 AM

ginaM

I booked a holiday to see family in Canada, 6 months ahead of the travel dates and as usual

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Overall Rating

Verified Review

Worst insurance company ever

25 February 2019, 5:21 PM

Leon Dalton

I have now been trying to sort my claim for 6 months. This is the worst insurance company I

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Overall Rating

Verified Review

Don't use

5 February 2019, 7:46 PM

Andrew Elle

Be very cautious. Not good. Ended up costing me money, will never use or recommend again. Very disappointed.

Overall Rating

Verified Review

Will Never Use TID Again

20 October 2018, 11:40 AM

Bruce

Used TID on a number of occasions but never had to make a claim until recently. Thought the process

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How many people can I include in my policy?

Am I covered if I go on a cruise?

Am I covered for skiing and my equipment?

Can I pay to reduce or cancel my excess?

What additional extras are there?

Am I covered if my tour company collapses?

I'm not an Australian resident- can I buy cover?

What size moped or motorbike am I covered to ride overseas?

Can I extend my policy from overseas?

Do they cover for my rental vehicle excess?

Who underwrites them?

What's their cooling off period?

Where are they based?

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