TID IS AN ABSOLUTE JOKE.
Prior to COVID-19 our airline rescheduled our flights which require... Read more
I have been a loyal customer of TID for at least 6 years, but after 2 experiences with their claims d... Read more
The telephone enquiry was handled politely and efficiently. The first time I rang I waited at least 2... Read more
I have now been trying to sort my claim for 6 months. This is the worst insurance company I have ever... Read more
I booked a holiday to see family in Canada, 6 months ahead of the travel dates and as usual got my tr... Read more
Be very cautious. Not good. Ended up costing me money, will never use or recommend again. Very disapp... Read more
Used TID on a number of occasions but never had to make a claim until recently. Thought the process w... Read more
Having used TID's affordable insurance numerous times I was under the false impression that all w... Read more
Great service, painless for someone not so tech savvy, great price compared to others. As I didn’t n... Read more
Didn't have to make a claim but felt confident in the service should I need it. Appreciate their ... Read more
My family’s house in Australia got broken into while we were in Bali, their car was stolen, house tra... Read more
Insurance is the necessary evil. Better to have it than take the risk. Trip went well with no need to... Read more
On their website you can only buy a policy for 2 adults, and children go free.
Yes, you don’t even need to pick a cruise specific policy. Here’s a top tip: Even if you’re travelling in Aussie water you still need to pick pacific for destination.
Yes if you purchase their snow sports activity option. This policy will cover for $1,500 worth of skiing equipment, $1,000 piste closure and $1,500 skiing pre-paid costs.
Yes if you pay a buy-out option to decrease your excess to nil.
Download their Tripwise app to get phrasebooks, trip notes, local help, policy information and more!
Travel Insurance Direct doesn’t provide protection from losses arising from the failure of an travel agent, tour operator, accommodation provider, airline or other carrier, car rental agency or any other travel and tourism service provider.
Yes, you can buy a policy if you hold a current and valid Australian 457 visa, other skilled working visas and spousal visas but does not include, for example, those on Australian working holiday visa.
TID will cover you for any engine size you ride as long as you’re insured to do so in Australia and the country you are riding in. And you must be wearing a helmet.
Sure can, up to 12 months.
Yes, they will cover up to $4,000 if you are required to pay for accidental damage, malicious damage, loss or theft of a vehicle you have rented from a licensed rental agency and whilst you are the driver.
Lloyds of London.