Jess L.
April 2019
Jess L.
April 2019
Erik
April 2019
Unfortunately my father passed away suddenly just before I flew overseas. I took out full comprehensive insurance like I do every time over many, many, many years. There was a clause saying that the person had to be 85 years or younger for me to put a claim in. My father was 86 and very fit and heathy. Even though I did not use my insurance, they still didn't give me a refund. Rubbish 1Cover! This is not acceptable, you can at least refund the amount of my policy as I didn't even use it.
Dee S.
April 2019
We always use 1cover due to price & what it offers. A well run &organised company. Looking forward to continue use of 1cover
Noelene F.
April 2019
Very helpful and always professional and understanding. Required loads of paperwork, so always keep everything. Excellent service. My forever Travel Insurance provider.
Valperth
April 2019
I recently enjoyed 27 days in Bali, and didn't need to use my insurance...but am always glad to know I'm covered
Michael M.
April 2019
We have used 1Cover twice now for both international family holidays and found their product offering the best match for insurance coverage and value. We will continue to use 1Cover for all our international family holidays.
Freda P.
April 2019
Easy to navigate to apply for a policy and comparative prices. Peace of mind to know you're covered
Richard
April 2019
I had reason to call the Claims dept from Overseas, and the operator was excellent and very helpful and responded by email straight away with the comments on my file
Joel W.
April 2019
Best buy for insurance. Used over the last few years and was great. I've been lucky with making no claims yet but customer service is great!
Austraveller1987
April 2019
I find that 1cover is great value for money and covers what you need for an overseas trip. I have yet needed to claim anything so i cannot give my opinion on the claim experience.
James M.
April 2019
I paid a large amount for my travel insurance policy and therefore I expected prompt and efficient assistance. Unfortunately it took them a few days to assess my claim and then it came back unsuccessful.
Kerry M.
April 2019
Sadly, two years running now, we have had to cancel our trips due to health problems.<br/>1Cover were very approachable, very particular and very supportive. They were available to speak if we needed to, and so helpful. For travel we couldn’t rate them more highly.
Got questions?
The more the merrier right? 1Cover insures groups of up to 25. That means more fun for less hassle.
No, not automatically. If you're cruising for more than 2 nights you must purchase their Cruise Pack in order to be covered for any medical treatment you receive on board and for helicopter evacuation should you require emergency medical assistance.
Yes, if you purchase their Winter Sports Pack add-on. 1Cover provides coverage for skiing equipment. Adventurous skiers can even enjoy off-piste skiing (within resort boundaries).
Yes, you can pay an additional premium when you purchase your policy to reduce the standard excess.
Along with comprehensive cover for your electronics and personal belongings, additional cover can be purchased for specified items. There is also a cruise cover add for those going on a cruise, a Winter Sports pack add on for cover whilst skiing and a wide range of snow sports, an Adventure and Sports Pack to cover a range of activities and Car Hire Excess add-ons.
1Cover doesn't provide protection from insolvency.
You may be able to buy a policy if you are not an Australian resident. Make sure you read the PDS to check their eligibility criteria.
1Cover provides coverage for riding a moped or scooter with an engine displacement of 125cc or less, provided you hold a current and valid driver's licence in Australia. If you plan to ride a motorcycle with an engine displacement greater than 125cc, you must have a valid motorcycle licence in Australia for the specific class of motorcycle you are using.
12 months.
Having too much fun? No problems! You can extend your policy with 1Cover for up to a year. You can apply to extend your policy through their online policy manager.
Yes, up to $5,000 under domestic policies. For international coverage, you must purchase the Rental Vehicle Insurance Excess Pack. This coverage applies to a variety of vehicles, including a campervan, car (4WD, coupe, convertible, hatchback, sedan, SUV, utility, van), minibus, motorhome or people mover that is equal to or less than 4.5 tonnes.
1Cover travel insurance policies are underwritten HDI Global Specialty SE - Australia. 1Cover issues and manages the policies as an authorised representative of Coffre-Fort Pty Limited ABN 66 125 358 518, AFS Licence No. 472457.
Sydney!
When purchasing comprehensive insurance it would be expected that it covers situations and accidents out of your contro (such as accidents with passport documents) <br/>be careful !!! <br/>This company will try and get out of any claim they can !! Very out of pocket and will ensure not only will I use them again but pass this onto travel websites/blogs and the ACCC about my experience