Hayden T.
April 2019
Hayden T.
April 2019
Kira
April 2019
I use 1Cover for travel insurance when I go overseas as they have not only been the most affordable but the most supportive and understanding in times of need. They have made the claiming process easy and assess each claim on individual circumstances. In my experience, 1Cover has truly been the insurance to help out when I needed it most especially when the unexpected happens whether flights are cancelled, flights are delayed, I became ill, or family members are sick. The staff both on the phone and over email have always been understanding, informative, and professional. It has been a pleasure working with them and having the comprehensive benefits when needed most. I highly recommend 1Cover for travel insurance.
Deidre A.
April 2019
1Cover Travel Insurance was affordable to suit my needs and it was easy to apply online, I would certainly use 1Cover again for any future travel insurance needs.
Rajab R.
April 2019
Lost my stuff stolen while overseas including my phone. I managed to get a police report there and on my return I lodged a claim and i was subjected to an FBI style of investigation. The experience of the claim was more distressing than the lost of my stuff.
J355
April 2019
Excellent value and very easy to use website with good service. Policies are clear and offer options to suit most needs.
Beat S.
March 2019
I unfortunately had to make two claims whilst on travel overseas: one for catching Influenza A and one for suffering from a sudden dental problem that required a root canal treatment + crown setting.<br/><br/>All the claims I submitted were accepted and the claim review took only just over one working day. Incredible and very dependable service.<br/><br/>I can only commend and recommend 1Cover for any travel insurance needs + cover. Thank you very much!
Ann-marie N.
March 2019
Was very impressed with this travel insurance company. Unfortunately became ill overseas, contacted their emergency number and they gave me the advice and assistance I needed. On my return home, I lodged my claim, received excellent assistance over the phone and had my claim validated. Easy, fairly quick, hassle-free! So delighted I picked 1cover over the other companies I was looking at. Would definitely recommend and use again. Top notch service!
Ma V.
March 2019
I left with an insurance from 1Cover and while I was away I had to extend it by two weeks initially, because of family issues overseas. That cost me $33, which was fine. Then I had to extend it for another 2 weeks and all of the sudden it was around $44. I thought it was odd but decided to go with it anyway. Then I had to extend it for another 2 weeks and all of the sudden they charged me $55! I understand that the amount might be higher than usual, because of the extending nature of it, but it is ridiculous that it went from $33 to $44 to $55 for the same amount of time.
Roy G.
March 2019
We had 1Cover travel insurance for a cruise holiday and due to adverse weather conditions the ship missed a scheduled port of call.<br/><br/>My calls to 1Cover were all answered promptly, and professionally, and my lodged claim was settled in a matter of days !<br/><br/>I will not hesitate to purchase our future travel insurance from 1Cover and cannot recommend them highly enough.
Jude H.
March 2019
I use 1Cover whenever I travel. Its affordable, straight forward and uncomplicated. Great call center staff always available to assist with enquiries. 1Cover definitely gives me peace of mind when I travel.
Kirrily T.
March 2019
I have used 1 cover several times and have been very satisfied with the service so far. I have not had to claim so I don't have that experience, friends who have used 1 cover and had to claim, told me that the process was easy and handled well. This was one of the reasons I chose them originally.
Maree
March 2019
Expectations exceeded every time including value for money, but more importantly when a claim is required. A recent instance occurred when a family member was hospitalised overseas. 1Cover paid all expenses for the patient and for two family members to travel overseas and return including accommodation and meals. Support on the ground was amazing as well. A great outcome.
Got questions?
The more the merrier right? 1Cover insures groups of up to 25. That means more fun for less hassle.
No, not automatically. If you're cruising for more than 2 nights you must purchase their Cruise Pack in order to be covered for any medical treatment you receive on board and for helicopter evacuation should you require emergency medical assistance.
Yes, if you purchase their Winter Sports Pack add-on. 1Cover provides coverage for skiing equipment. Adventurous skiers can even enjoy off-piste skiing (within resort boundaries).
Yes, you can pay an additional premium when you purchase your policy to reduce the standard excess.
Along with comprehensive cover for your electronics and personal belongings, additional cover can be purchased for specified items. There is also a cruise cover add for those going on a cruise, a Winter Sports pack add on for cover whilst skiing and a wide range of snow sports, an Adventure and Sports Pack to cover a range of activities and Car Hire Excess add-ons.
1Cover doesn't provide protection from insolvency.
You may be able to buy a policy if you are not an Australian resident. Make sure you read the PDS to check their eligibility criteria.
1Cover provides coverage for riding a moped or scooter with an engine displacement of 125cc or less, provided you hold a current and valid driver's licence in Australia. If you plan to ride a motorcycle with an engine displacement greater than 125cc, you must have a valid motorcycle licence in Australia for the specific class of motorcycle you are using.
12 months.
Having too much fun? No problems! You can extend your policy with 1Cover for up to a year. You can apply to extend your policy through their online policy manager.
Yes, up to $5,000 under domestic policies. For international coverage, you must purchase the Rental Vehicle Insurance Excess Pack. This coverage applies to a variety of vehicles, including a campervan, car (4WD, coupe, convertible, hatchback, sedan, SUV, utility, van), minibus, motorhome or people mover that is equal to or less than 4.5 tonnes.
1Cover travel insurance policies are underwritten HDI Global Specialty SE - Australia. 1Cover issues and manages the policies as an authorised representative of Coffre-Fort Pty Limited ABN 66 125 358 518, AFS Licence No. 472457.
Sydney!
After applying for 5 months of travel insurance which ran out on 04/05/19. I contacted 1cover on the 05/05/19 and they were unable to extend my comprehensive cover. Reason for contacting late to extend insurance was the time difference between Canada and Australia. Dissappointed there was no leniency, as I was a returning customer.