Cbh_81
September 2019
Cbh_81
September 2019
Catherine L.
September 2019
From experience, I know your choice of travel insurer is very important. I have travelled many times and always choose 1 Cover
Silvana
September 2019
First time with 1Cover, recommended by my travel agent for a group of ladies, straight forward, very competitive cost, surprised all the ladies, and the claim made by me was handled in a most satisfactory way. Will be using them again shortly for our planned October tour.
Linda D.
September 2019
This Insurance I have been using for a few years and find it All I need for Travel. I have not had to use it but my friend did and she could have not been any happier. I will continue using 1Cover for all my Travel needs Thank You .
Greg S.
September 2019
Use 1 Cover mant times and claimed once. The experience has always been positive and enquiries and claim have always been easy and well guided by well informed people.
Jason S.
September 2019
I had to return early from 1trip and cancel another I had to go 10 days later the process was fairly simple as 1 cover only asked for the things that would be expected, the claim went through quickly and efficiently and I was paid in 2 days can not applaud them enough
Gora
September 2019
Grand promises of safety and assurance offered when seeking and paying for insurance in the first instance. However, at the moment a claim may have been required and contact made with 1Cover I was suddenly met with great unsurety as to whether I would be looked after. This is the customers greatest moment of insecurity. As it turned out I did not need to make a claim but I will never use 1Cover again and never recommend.
Belinda B.
September 2019
I got car insurance for my husband who was travelling<br/>to the UK when he arrived at Europcar they said they do not recognize this insurance brand and had to pay again for new insurance on car.<br/><br/>Not happy will not be using you again I have used you for travel insurance in the past but not anymore.
Belinda B.
September 2019
I bought car insurance and Europcar in the UK does not recognize this insurance so it was a total waste of money
Thecomic
September 2019
No hassles. Sent in claims on two medical visits while overseas and notification of claim settlement came within days. Thank you Christine for your efficiency!
Jag C.
September 2019
After losing rental car keys due to a kayak capsize event, we called 1cover and they said it would be covered under loss of personal items.<br/><br/>Then after making the claim when we returned home, they said rental items aren’t covered under the policy
Zenda S.
September 2019
Earlier this year my husband had a fall at work and sustained significant injuries to both legs. We were due to go to Canada/Alaska and unfortunately were not able to do this trip. From the day I rang 1Cover to advise them of the issue to when my claim was finalised they were very helpful and sympathetic. It took 6 weeks to get partial refund from Tour Companies and when I submitted my claim to 1Cover it took 2 days from when they received the papers, to refund money. I am very happy with this company and would recommend them to any of my friends who travel.
Got questions?
The more the merrier right? 1Cover insures groups of up to 25. That means more fun for less hassle.
No, not automatically. If you're cruising for more than 2 nights you must purchase their Cruise Pack in order to be covered for any medical treatment you receive on board and for helicopter evacuation should you require emergency medical assistance.
Yes, if you purchase their Winter Sports Pack add-on. 1Cover provides coverage for skiing equipment. Adventurous skiers can even enjoy off-piste skiing (within resort boundaries).
Yes, you can pay an additional premium when you purchase your policy to reduce the standard excess.
Along with comprehensive cover for your electronics and personal belongings, additional cover can be purchased for specified items. There is also a cruise cover add for those going on a cruise, a Winter Sports pack add on for cover whilst skiing and a wide range of snow sports, an Adventure and Sports Pack to cover a range of activities and Car Hire Excess add-ons.
1Cover doesn't provide protection from insolvency.
You may be able to buy a policy if you are not an Australian resident. Make sure you read the PDS to check their eligibility criteria.
1Cover provides coverage for riding a moped or scooter with an engine displacement of 125cc or less, provided you hold a current and valid driver's licence in Australia. If you plan to ride a motorcycle with an engine displacement greater than 125cc, you must have a valid motorcycle licence in Australia for the specific class of motorcycle you are using.
12 months.
Having too much fun? No problems! You can extend your policy with 1Cover for up to a year. You can apply to extend your policy through their online policy manager.
Yes, up to $5,000 under domestic policies. For international coverage, you must purchase the Rental Vehicle Insurance Excess Pack. This coverage applies to a variety of vehicles, including a campervan, car (4WD, coupe, convertible, hatchback, sedan, SUV, utility, van), minibus, motorhome or people mover that is equal to or less than 4.5 tonnes.
1Cover travel insurance policies are underwritten HDI Global Specialty SE - Australia. 1Cover issues and manages the policies as an authorised representative of Coffre-Fort Pty Limited ABN 66 125 358 518, AFS Licence No. 472457.
Sydney!
Really happy with the customer service especially as I had to change my trip once prior to departure and extend twice whilst at my destination and it was all done with minimum effort and fuss over email. No claims experience personally but a family member has claimed and it was seamless. Have used several travel insurance companies and 1Cover has been far superior.