1Cover Travel Insurance Review

1Cover staff were very professional in their handling of my recent claim involving a broken wrist when overseas. Everyone I dealt with was extremely helpful, polite and supportive of me personally and efficient in every part of the process. I was kept in the loop along the way and finally reimbursed for all my costs. I feel that my claim was very carefully and fairly reviewed. I have travelled with 1Cover travel insurance several times before but never needed to claim. This month I will be travelling with1Cover insurance again with very real confidence in their integrity.

I was over in Thailand and scared. 1 cover ensured everything that needed to be done was done in a timely manner. They kept all promises never over promised.

When your flight is cancelled 6 hrs before departure and you are booked on a flight for the next day and will miss a day of work ( Contractor ) you would think your Insurance would cover you...Right ? Wrong...........

My claims experience is only days old. I would like to thank Consultant Keanu Urirau for his assistance.<br/> <br/>Maria Wimbridge<br/>1Sep 2019

1Cover offered a competitive travel insurance premium for the planned type and duration of our holiday and for my particular health condition. Unfortunately for me I became unwell during the cruise portion of our holiday and required treatment at the ship's medical facility. Upon returning home I submitted an online claim together with the requested supporting documents. The claim was approved within 1 day after making the claim and payment was deposited in our bank account within 3 days of making the claim.

I made a claim on-line and once I assembled all the necessary documents the process was simple. The claim was settled the next business day and I received payment in my bank account two days later. I will use this company for all future travel insurance. Not only that, the cost of the policy was cheaper than major competitors for my age group 70+.

Twice I have had to claim and both times have no issues I will only use your company when travelling anywhere

It was a great experience to see how the Yankees live, I seen plenty of eye-opening things in regards to the way a lot of them live and the food they eat. I experienced food poisoning twice in my 42 days, their health system is outrageous, that was the only problem..!!!<br/>Thank God we live in the best country in the world 🌍. Aussie !!!

We have been using and recommending 1Cover for years but have noticed that others are just as competitive lately.Still happy at this time.

Due to my father becoming extremely ill I was forced to change travel arrangements. The staff at 1cover were very helpful both while I was overseas and assisting with my claim upon my return. I was reimbursed for lost accommodation, flights and prebooked tickets. I was also reimbursed for the extra accommodation which was necessary. This was a very stressful time and my dealings with the staff while overseas was very helpful and I was extremely impressed on how they followed up on all communications.

I recently claimed for a missed port while on a cruise. The cruise was over 12 months ago and I expected it would be too late. But, 1Cover Travel Insurance approved the claim. The whole process was so simple... I think 1Cover is amazing and will recommend them to anyone I know who is looking for travel insurance. An added benefit is their prices are very competitive with other companies.

We travel for a total of about 3 months each year , have had annual travel insurance the previous 2 years and have never previously made a claim. As our most recent trip was over 90 days we took out a policy for a single trip this time . In our last week my husband got a debilitating back injury and was deemed unfit to fly . We were forced to stay there until he was able to get a “fit to fly “ certificate which ended up being another 7 days . Initially we had no idea how long we would have to stay, whether 1 Cover, ourselves or our travel agent would need to reorganise flights and we felt for the first 3 days we had been left stranded as 1 Cover were not answering our questions . <br/>On Day 1 we were asked for the medical report which we sent straight thru . Day 2 we were asked for his home doctors contact details. Day 3 we were requested to sign the authority for our doctor to give them details . We were so frustrated that we had not been asked to provide all this on Day 1 and were left querying whether they were going to cover us ( hence the reason for not giving a 10 rating ) <br/>HOWEVER , once they had received confirmation that it was not a pre- existing injury , 1Cover were FANTASTIC - they confirmed all would be covered , organised new flights ( with business class for my husband so he could lie down) , arranged wheelchair assistance and were super prompt and efficient with settlement on our return home .