Clodagh B.
October 2019
Clodagh B.
October 2019
Caitlin O.
October 2019
Cannot thank the team enough about such a sensitive matter. It was felt with so much respect patience and understanding.
Sal
October 2019
Purchased travel insurance to cover a trip to Europe including a cruise. Phone stolen in Barcelona, so needed to claim. Required a few phone calls to explain some of the paperwork required was not available- but the claim was settled quickly- although as is usual with all insurance companies- the settlement amount was rather low- less than half the cost of the phone once the $200 excess and depreciation had been taken into account.
Steve B.
October 2019
The application process was not difficult, and the health evaluation for a particular medical condition was also easy, making the whole evaluation a fairly straight-forward process.
Alyse K.
October 2019
After having your car broken into and all your electrical items stolen only getting $200 back per item does not seem fair! <br/>$1400 laptop only got back $200<br/>$600 laptop only got back $200<br/>$1000 phone only got back $200<br/><br/>Disappointing.
Charles B.
October 2019
The service and support from ICover people was very professional and to a degree caring.<br/>Our travel arrangements were cancelled due to health and the support provided by ICover was awesome.<br/>No issues with the claim process.<br/>Recommended to all
Jill W.
October 2019
Dealing with 1Cover was so easy. I received a text as soon as they received my paperwork, to say claim had been submitted. A few days later I received an email to say claim had been accepted. A few days later, money was in my account.
Brian
October 2019
I came back from a lengthy holiday and for the first time in my life had to lodge a travel insurance claim. The experience with 1Cover couldn't have been better. From the first on-line chat to the email exchanges, I received nothing but courtesy, concern and great service. It has made what was a difficult situation bearable. Thank you to the staff involved.
Debbie T.
October 2019
When putting in my claim I was given great assistance and guidance from support. My claim was dealt with very quickly, and positively.
Anna F.
October 2019
I was extremely impressed with the service I received with 1Cover. Throughout the entire process they were exceptionally helpful over the phone and by email, and my claim was processed smoothly and quickly. I'll definitely be going with 1Cover next time I travel.
Alice S.
October 2019
1cover were quick to confirm my claim once I completed th online requirements . I have used them in the past and would recommend them
Helen C.
October 2019
It was good to know if I had trouble with my health overseas I knew I was in good hands. As it turned out I had no problems.
Got questions?
The more the merrier right? 1Cover insures groups of up to 25. That means more fun for less hassle.
No, not automatically. If you're cruising for more than 2 nights you must purchase their Cruise Pack in order to be covered for any medical treatment you receive on board and for helicopter evacuation should you require emergency medical assistance.
Yes, if you purchase their Winter Sports Pack add-on. 1Cover provides coverage for skiing equipment. Adventurous skiers can even enjoy off-piste skiing (within resort boundaries).
Yes, you can pay an additional premium when you purchase your policy to reduce the standard excess.
Along with comprehensive cover for your electronics and personal belongings, additional cover can be purchased for specified items. There is also a cruise cover add for those going on a cruise, a Winter Sports pack add on for cover whilst skiing and a wide range of snow sports, an Adventure and Sports Pack to cover a range of activities and Car Hire Excess add-ons.
1Cover doesn't provide protection from insolvency.
You may be able to buy a policy if you are not an Australian resident. Make sure you read the PDS to check their eligibility criteria.
1Cover provides coverage for riding a moped or scooter with an engine displacement of 125cc or less, provided you hold a current and valid driver's licence in Australia. If you plan to ride a motorcycle with an engine displacement greater than 125cc, you must have a valid motorcycle licence in Australia for the specific class of motorcycle you are using.
12 months.
Having too much fun? No problems! You can extend your policy with 1Cover for up to a year. You can apply to extend your policy through their online policy manager.
Yes, up to $5,000 under domestic policies. For international coverage, you must purchase the Rental Vehicle Insurance Excess Pack. This coverage applies to a variety of vehicles, including a campervan, car (4WD, coupe, convertible, hatchback, sedan, SUV, utility, van), minibus, motorhome or people mover that is equal to or less than 4.5 tonnes.
1Cover travel insurance policies are underwritten HDI Global Specialty SE - Australia. 1Cover issues and manages the policies as an authorised representative of Coffre-Fort Pty Limited ABN 66 125 358 518, AFS Licence No. 472457.
Sydney!
Have used 1 Cover regularly so was very surprised when I told them of my SVT I was really surprised to have an increase of $126 on my premium for something that doesn’t bother me. Have never needed to claim so cannot comment on claims process