1Cover Travel Insurance Review

Everyone I spoke to was pleasant enough but I called when my flight was cancelled and then ended up needing to spend an extra night overseas. I called to see if this was claimable. <br/>They asked for documentation and then more and when they had it all they rejected the claim. This was just a big waste of my time. I would have preferred they just told me from the start that it wasn’t claimable as the cancellation was not due to a strike, bad weather etc.

We have used 1Cover several times and have made two separate claims. Lost property in UK was dealt with promptly, I just had to make a couple of phone calls. This second claim was for a cancelled trip to Japan. We submitted all the travel documents, as requested, and our claim has been approved. Excellent service again. Thank you.

I cannot stress enough how impressed I am with 1 Cover Insurance. <br/><br/>From the first enquiry before traveling through to processing a claim I have been treated in a efficient, professional and courteous way. <br/><br/>I will continue to use 1Cover in the future and will recommend it to family and friends.

I had to make a claim for a dental expense and lodge the claim to them with all the supporting documents I have. They never asked anything else and they handled my claim quickly and efficiently. Thank you!!<br/><br/>We will definitely have them again in our next travel.

1Cover gives you peace of mind when travelling. From quoting, purchasing to claiming, the whole process was SUPER EASY and no stress. Well Done 1Cover

I put in a claim that was not hotel related but in regards to the surrounds that weren’t safe to stay. You kept referring to the hotel which wasn’t the issue to not reimburse me. I will never use again and I will make sure my friends don’t either

From the start to finish I received excellent support from all customer service assistants at 1 Cover. <br/>I will continue to take Travel Insurance with 1 Cover I felt my claim was handles professionally.

It was difficult to get documents from the Chinese hospital as no one spoke any English. Once we had them and claim was submitted it was handled very quickly and efficiently by the Agent. Thank you.

I use 1cover every time I travel and this time, unfortunately, I had to cancel due to my travel companion becoming ill. The process to claim was simple and easy and I have been reimbursed for my loss. I would recommend 1cover to anyone.

When you have an insurance claim you hope your travel insurance company will be prompt, understanding, efficient and helpful. You don't want to feel even more stressed. 1Cover was excellent in all these areas. They were considerate, answered my questions over the phone, sent me the correct paperwork for my doctor to complete, processed the claim in an even shorter time than we anticipated and paid the claim in full, ensuring the money was in our bank account even more quickly than promised. The claim was for trip cancellation and was substantial. They could not have been easier to deal with or more helpful. We have been using them since 2007. We made a claim in 2009 for an illness while travelling in Austrla and they were excellent then. We have been recommending to family and friends ever since. We will continue to recommend them and use them ourselves. Thank you 1Cover.

We were covered for everything we needed including car hire excess in case of an accident. I had a pre existing medical condition and only had to pay $20 extra to be covered. Fortunately we didnt need to lodge a claim but the travel insurance was very affordable. The terms and conditions of the cover were clearly stated in the PDS as well. I would recommend 1 Cover to anyone looking for great travel insurance.

Although I have never had to make a Claim, I would never Travel without Travel Insurance, 1 Cover makes it easy to take out Travel Insurance online, Pre-existing Medical Conditions are covered without requiring detailed documentation and the Cost os very comparable if not cheaper than other travel Insurance company’s.