1Cover Travel Insurance Review

I lodged my claim for reimbursement of medical expenses incurred on a recent trip to Italy and received confirmation of claim acceptance within same day. Payment is due within 14 days.

The last 3 years, have had 3 claims. Loss of items through to Accident/Injuries.<br/>Always: Supportive. Efficient. Caring. Understand your situation and provide empathy. Cost effective. Available 24 x 7. Customer notes on file updated which ensure no frustration from our end when having to contact them. Never had a problem. Always use 1 Cover.

I always get travel insurance. I have used different brands in the past. I have only had to claim twice in approx 15 yrs of travel, and both times it was with 1Cover, and both times they processed the claim really quickly and smoothly. It was simple to upload all my receipts on their page and I was really happy with the whole experience. I recommend them!

After a very unfortunate accident i had whilst on holidays i was hospitalised needing surgery 1 cover insurance were there for me I cannot thank them enough.<br/>They were very quick with payments regarding my hospital stay and surgery and would always follow up to see if i was ok, in my opinion without a doubt the best insurance company there is and i will keep using them and referring them for future holiday insurance <br/><br/>Thankyou 1 cover

At a time when the industry is under immense pressure, my dealings with 1cover staff were both friendly and supportive. I appreciated the efficiency with which our claim was processed. Well done to the 1cover team involved.

My wife and I have taken out an Annual Travel Insurance Policy with 1Cover for many years and had reason to make a claim in 2020. The process was extremely easy and non complicated and my claim was processed in a couple of weeks (they were extremely busy due to the coronavirus), with the money appearing in my account a few days later.<br/><br/>Excellent service and a great travel insurance company. <br/><br/>Highly recommend.

Bought travel insurance back in November for any unforeseen circumstances such as Covid <br/>Sorry we don’t cover Pandemics but we will keep your money goodbye ! Every other insurance company is covering if you took the policy out prior to Covid. not 1 Cover the most Un Australian Brand. Be careful

Statement policy emailed listed a $100 excess, they then doubled it when making a claim due to injury from skiing. Does not make it clear for purchasers.

This was the first time I had used 1Cover and I am most impressed. The website was easy to use, very competitive rates and when it came to making a claim due to a broken leg, the claim was settled quickly with no complications. I will use this company again and recommend it to others.

We found 1Cover available to our phone call. We filled in the online form without problems, but had a problem trying to attach our various forms we were requested to attach to the online form. That may have been the form, or it may have been my capabilities on the computer. On phoning and explaining my problem i was given an email address I could attach the forms to. So much easier than the form. So I took photo's of each form and then sent them to my email and forwarded them on to 1 Cover.<br/>Within approx a week they have confirmed our payment, although that could take up to 2 weeks to come through into our bank account.

Great value for money, claim process was quick and easy with no roubles at all. Will use again for our next trip

I was very impressed with 1 Travels quick responses when I made my claim. I don't usually give a positive rating to insurance companies, but 1 Travel is the exception.