1Cover Travel Insurance Review

We decided to go with 1cover as we had heard good things regarding hospital visits etc. We unfortunately were robbed when we went overseas and 1cover did not want to have a bar of it. Because the country we were in was corrupt, we did not end up getting a police report, even though we paid for one. We ended up signing a stat dec instead and getting a signed letter from the owner of the hotel we got robbed at. They did not cover us, even though we paid EXTRA to cover all my partners camera exquiptment. We provided them receipts of the items that were stolen and we got nothing back. It's not worth going through these guys as they don't have your back. You're better off going through another insurance company that will actually have you covered 10/10 do not recommend anyone insure their trip through these guys....

We made a claim on a Thursday and it was approved on the following Monday. Astonished by the speed, Thanks so much 1 Cover.

My claim was processed with ease and no complications. The process was clear, informing me exactly what was required for my claim to be considered. I received a response within less than 10 working days. Whilst I was unable to speak with a representative all email communications were always answered. I highly recommend insuring with 1Cover.

We use 1Cover frequent traveler insurance every year, this year we had a huge weather delay for 3 days which cost us a significant amount in lost pre-paid accommodation and also airport transfers. I was interested to see how 1cover handled this and if it would be the typical insurance nightmare. Much to my surprise, I summitted the claim online, added the documents required and a few days later received the approved claim, no asking for more info, no trying to wiggle their way out of it or the typical if's and buts of an insurance company. Super happy with our first claim with 1cover and will continue to buy travel insurance from them for sure.

I bought a rental car policy from this company and it was 1/3 the price that the rental company was going to charge me ($500 vs $1500) and covered more (the accident I ended up having would not have been covered by the rental company). I submitted my accident claim ($2500 worth of damage) and it was approved within 2 weeks! So glad I went with this company.

Having cracked my tooth in France in the middle of a pandemic, it was a relief when 1 Cover efficiently processed & paid my claim with little fuss. Thank you

Very happy to deal with 1cover. Good service quick claim result even with the Christmas break.Claim made for rental vehicle cover on travel insurance policy. Easy to lodge claim yes there was a lot of evidence to upload but that wasn't that bad just had to get it all together and upload it. kept me informed of what was happening with the process. Just remember if you have an accident to keep all of your paperwork and any evidence and invoices involved.

1Cover travel insurance Is extremely good value for money, they are easy to contact and incredibly focused on providing the highest level of customer service. When I had a medical emergency overseas they were extremely helpful and caring and claiming was super easy and fast- We only ever use 1Cover insurance when we travel as we know they have got our back.

I am extremely satisfied with your company, I have used your services in the past & will definitley use you again, once we can travel, thank you so much for being so efficient & helpful with this claim

I had to make a medical claim whilst stuck in NZ from Australia during lockdown. the 1Cover people could not have been more helpful, And kept me informed all the way. The process was very quick and my claim was approved within a few days of providing all my documentation. An excellent experience and I would definitely use 1 cover again.

We recently made a claim (on medical grounds) for a cancelled overseas trip. The claiming process was very easy online, and we were very happy with the communication with 1Cover, and with the outcome. Thankyou 1Cover.

This is the first time we had to make a major claim on travel insurance. 1Cover made this a stress free process. I submitted the claim and basically it was paid.<br/>One service which I am really impressed with is their medical phone contact. Someone rang us to check that we were ok and to see if our medical issues had been resolved and if we needed any further assistance. The man was so reassuring and caring (sorry cant remember your name) checking that we were ok particularly in this difficult covid time. It is great to know that if I am concerned, need advice or unsure of what to do I can ring 1cover medical assistance 24 hours. That is really what you need when overseas and sick. I will definitely continue getting travel insurance with 1cover. Thank you.