1Cover Travel Insurance Review

I used 1Cover for a trip to the USA for our family of 4. My husband became unwell and needed to see an emergency doctor and received medication. I was super impressed with the ease of submitting our claim to 1Cover and it was processed without any issues. I'll definitely use 1Cover again.

The service and level of care is exceptional, with emails and phone calls checking on my well-bring and fitness to travel.

They contact you when you send email to advise that you need medical assistance, adk if your okay. The End. Still waiting 1 month for claim to be settled. Sent all documents as requested to lodge claim. Get same reply by email that case is being reviewed <br/>Still gave not been paid for legit hospitalisation overseas. <br/>Disappointed

Our experience with an unfortunate event that led to the need to undertake a claims process with 1Cover was positive and professional. We will use them again.

These guys are literally the worst. My recent trip that I had cover for, had issues. And they did not pay.

We bought overseas travel insurance that cover Covid-19. Unfortunately we all contracted covid during our travel overseas. my youngest 11 months old was very ill and needed hospital stay. <br/><br/>The process was very smooth, efficient and fast either from AU/NZ or local agent . Both side agent were very helpful to assist us during our hospital stay and outpatient. <br/><br/>I would definitely choose 1cover over n over again when we travel next time

Long story short, everyone was forced to get insurance for Thailand, why? incase they contracted covid and needed to go to hospital. So guess what, I got covid and went to a covid hospital. I put in almost all of my expenses and to my absolute surprise, THE CLAIM WAS REJECTED. Somehow getting admitted isn't covered???????? I mean the PCR tests were a maybe but getting damn ADMITTED to hosptial isn't covered?!?!?!? escalated it to their complaints and the decision was not over turned. Pathetic. Will be going further with this as it's the sole reason people were forced to get insurance. DO NOT CHOOSE ONE COVER!!!!!

I unfortunately had to have major surgery and have my appendix removed while travelling overseas. 1cover were incredibly easy to work with. They spoke directly to the hospital and changed my flights for me. Everything I requested on my claim was accepted with no push back. Travelling again in May and will use again. Recommended to all my friends

I unfortunately had to have major surgery and have my appendix removed while travelling overseas. 1cover were incredibly easy to work with. They spoke directly to the hospital and changed my flights for me. Everything I requested on my claim was accepted with no push back. Travelling again in May and will use again. Recommended to all my friends

Insurance cover can’t really be rated until (unluckily) there is a need to make a claim. After 18 months trying to get supporting documentation from a third party, 1 cover processed our claim promptly without fuss. This included an update when further information was obtained after the claim was initially settled. Highly recommended this service. Thank you.

The team at 1 cover were empathic to my situation. They were very methodical and professional. I will definately go with them again. Very happy

I had to make a claim recently on my travel insurance cover with 1Cover. My experience could not have been better. The claims process was straightforward and easy. There were no dramas or difficulties, and the claim was assessed quickly and fairly. Highly recommend 1Cover