1cover Travel Insurance Review

My first and only experience claiming for travel. I have always insisted having insurance for medical overseas but this claim was for damaged luggage. I was immediately provided a claim number and list of what 1Cover needed to evaluate the claim. Seemed daunting at first & took some time, but I was delighted when approval was swift and funds deposited directly to bank account. Company rep great. Service top rate.

small issue at first but solved professionally and paid my claim full. easy process and good communication via email.

Domestic Annual Cover. Simple claim - I lost my glasses. Even though I didn't have an itinerary, the claim was processed quickly and efficiently.

Great service. Just had an issue when being reimbursed for a claim. The bank details was input incorrectly which took an extended period to rectify. All was ok at the end.

I clearly stated the total amount to repair my camera and a lower amount was offered, well under the repair cost (not including the excess). Very dodgy!!!!

I was hospitalised in Dubai with pneumonia and 1Cover couldn't do enough to assist in getting my wife & myself home. Even to the point of upgrading our flight to Business Class at no expense to ourselves. We will be travelling overseas later this year & won't hesitate to insure with 1Cover again.

Customers need an emergency contact when they have a medical emergency as we found out this is non existing with 1cover & you have to fend for yourself leaving you very vulnerable in a foreign country.<br/>The claims process is very difficult and very very slow and there is no compassion at all 1cover are very shallow.

The whole experience from the initial phone call, was quick, smooth and efficient. Will definitely refer family and friends and will purchase again for our next holiday...

Very good service and would definitely recommend one cover to everyone who travels. I had to make a claim and I got a fast response and very fast return.

1 Cover has always provided excellent service, would choose them over anyone else at their current level of service.

Great through the claims process just once submitted took over a month to be reviewed, when policy said 10 days.

I must commend the way the consultant took me through the whole process. I was skeptic and anxious at the start as I didn't know how to go about with the claim. 1cover consultant just allayed all my fears and apprehensions by taking me through the entire process and explaining in detail all steps to make the claim, which absolutely made the whole claim process so pain free.