Wayne C.
April 2017
Wayne C.
April 2017
Janice I.
April 2017
I could not believe an insurance company actually asked if I needed help or to make a claim after I arrived home. In past experiences I virtually had to turn up on the doorstep to get anywhere with a claim.
Nora H.
April 2017
I always find it easy to deal with 1 cover. They answer all my questions. 1 cover is the only insurance for our family when we travel.
Joy L.
April 2017
1Cover is always up there with value for money insurance. They always follow up to make sure my experience was good.<br/>
Dorothy O.
April 2017
Website very easy to use and price good value for money with car rental insurance. I have used your company in excess of 10 times and never claimed. A 'no claim discount' might be something you could consider to encourage loyalty. Cheers. Dorothy O'Brien
Wendy R.
April 2017
I have utilised 1cover over the past few years and have always found the service and affordable price to be of a high standard.
Hisham
April 2017
Excellent service, great product very competitive price easy procedure for claim etc . . . . . . . . .
Nevertrustinsurance
March 2017
Had my knapsack stolen in Hawaii. Left it with the store owner who hired out paddle boards. He kept everyone's baggage and he was right next to the police station. Someone stole my bag. 1 Cover paid for nothing! They were NOT pleasant to deal with. I would have been better lying my axxx off to them.
Vicki M.
February 2017
I was dissapointed that my stolen iPad was not Insured for replacement value and only received $150. It cost me a lot more than that to replace. I always insure with onecover, will be looking for one that does in the future.
Jo
February 2017
My partner and I went overseas on a winter holiday. Unfortunately we got sick and we both had to see a doctor. When we were back I submitted a claim for these doctor invoices. Within 10 days I got an email back that the claim has been approved and the money was deposited to my bank account within 5 days. Highly recommend.
Cindy W.
February 2017
And A1 was Ace! Gave us the right advice as to how to deal with the airline in postponing his flight; reporting the incident to local police; getting emergency documentation.<br/><br/>2 days later my son was on the plane. It took him awhile to file the documentation but payment was swift and no hassle.<br/><br/>
Steven K.
January 2017
When the unexpected happens and something goes wrong on holidays it is always a concern that making a claim will be a minefield of troubles. 1Cover's personable rep took the information over the phone with a followup request via email for the documentation and within a week my claim was settled. Bravo
Got questions?
The more the merrier right? 1Cover insures groups of up to 25. That means more fun for less hassle.
No, not automatically. If you're cruising for more than 2 nights you must purchase their Cruise Pack in order to be covered for any medical treatment you receive on board and for helicopter evacuation should you require emergency medical assistance.
Yes, if you purchase their Winter Sports Pack add-on. 1Cover provides coverage for skiing equipment. Adventurous skiers can even enjoy off-piste skiing (within resort boundaries).
Yes, you can pay an additional premium when you purchase your policy to reduce the standard excess.
Along with comprehensive cover for your electronics and personal belongings, additional cover can be purchased for specified items. There is also a cruise cover add for those going on a cruise, a Winter Sports pack add on for cover whilst skiing and a wide range of snow sports, an Adventure and Sports Pack to cover a range of activities and Car Hire Excess add-ons.
1Cover doesn't provide protection from insolvency.
You may be able to buy a policy if you are not an Australian resident. Make sure you read the PDS to check their eligibility criteria.
1Cover provides coverage for riding a moped or scooter with an engine displacement of 125cc or less, provided you hold a current and valid driver's licence in Australia. If you plan to ride a motorcycle with an engine displacement greater than 125cc, you must have a valid motorcycle licence in Australia for the specific class of motorcycle you are using.
12 months.
Having too much fun? No problems! You can extend your policy with 1Cover for up to a year. You can apply to extend your policy through their online policy manager.
Yes, up to $5,000 under domestic policies. For international coverage, you must purchase the Rental Vehicle Insurance Excess Pack. This coverage applies to a variety of vehicles, including a campervan, car (4WD, coupe, convertible, hatchback, sedan, SUV, utility, van), minibus, motorhome or people mover that is equal to or less than 4.5 tonnes.
1Cover travel insurance policies are underwritten HDI Global Specialty SE - Australia. 1Cover issues and manages the policies as an authorised representative of Coffre-Fort Pty Limited ABN 66 125 358 518, AFS Licence No. 472457.
Sydney!
I was extremely happy and surprised to receive an email after we returned asking if we needed to claim for anything. We did not but it was good to be asked.