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I will never buy Fast Cover Travel Insurance again. They rejected every claim. My new iPad screen c... Read more
I found it easy to find the info I needed to work out if it was I wanted for my trip. A quick process... Read more
I have used Fast Cover Travel Insurance in the past. I did however compare the various other policie... Read more
I submitted claimed that my wife has been sick on holidays.First Cover Travel Insurance gave me time ... Read more
Great supportive staff who were very knowledgeable about the product. Gave good direction and suggest... Read more
We had to cancel our insurance because our dog Lili suffered a serious accident that required immedia... Read more
Unfortunately my experience with FastCover travel insurance has been absolutely awful. During my trav... Read more
This is the second time we have had to make a medical claim while travelling in the USA and again Fas... Read more
Terrible service doesn't get back to you and won't cover due to flight cancellation on operat... Read more
Fast claims (I've been using fast cover for over ten years and only had to claim once) but when I... Read more
I had to defer my travel due to closing of the trans-tasman bubble. I tried to defer my policy as I ... Read more
Fast Cover were pathetic.
I selected Fast Cover based on a recommendation from a family memb... Read more
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1 comment on this review
Our sincerest apologies for the inconvenience you've experienced and appreciate the time you've taken to share your feedback. At Fast Cover, we highly value all forms of feedback as they help us enhance our customers' experience.
To investigate and resolve this, we kindly request for you to contact us directly with your full name, policy (and/or claim) reference number, and the details of your concern, via email at [email protected] or by phone 1300 409 322, option 3. Our team is available from Monday to Friday, 9am to 5pm AEST.
Once we receive your email or call, we will escalate this to our dedicated team, who will contact you shortly.
We sincerely appreciate your patience throughout this process.
Warm Regards, Nat
01 May 2024, 11:47 AM