Travel Insuranz Reviews

I got in a car accident and received 5 fractures while travelling in Egypt. I was sent to a rural childrens hospital without tissues or soap, for a week I was made to go without food while the hospital failed to find a place to accept me for surgery. On top of this while I was in extreme pain, the only medicine available was childrens paracetemol, once it wore off I would be screaming for an hour until the next dose would be administered. The circumstances were already stressful however when we needed my insurance they were incredibly hard to contact and slow to respond to the situation. I was unable to move at all and my Aunty was in communication with them via email. they were oblivious to how severe our situation was and continued to promise us we would we be picked up via ambulance and flown to a better hospital. For three days we were told they were on their way and would be at the hospital in a matter of 4 hours. We had to chase after them a lot and my Aunty sent 85 emails so that we could prompt them to do their job. All the entitlements stipulated in the insurance policy weren’t given to us, we had to force them to do their job and this was extremely difficult as the insurance company actually outsources the people who deal with the customers, it seemed like they had no clue how to do their jobs. This experience was completely horrible and it was consistently inadequate even after I was transported to a different hospital. DO NOT PICK THIS INSURANCE COMPANY

From reading the coverage we felt this insurance policy although not the cheapest gave the best all round coverage for our cruise.

Quick and easy to purchase travel insurance. All information clear and easy to understand. Displayed in a table. Great price and all processed online in a matter of a few minutes. Will definitely use again.

It was simple to understand and easy to do, plus great value, and with 3 options suitable for you to choose from

I purchased a policy through Travel Insuranz, after I had researched the market. I found Travel Insuranz easy to use and comprehend. I also received the Travel Sim, which I believe I can use anywhere and it does not expire. This is a real benefit for me as it saves changing Sims in different countries. I would highly recommend this company and get the Travel Sim.

Had to contact the Travel Insuranz medical team after falling ill in the States. Very comforting and sorted payment directly with the hospital. Would highly recommend.

I was really impressed with how easy buying a policy was and the speed with which they paid my claim.

They make it very easy to sign up and pay and are very responsive. But it is very difficult to claim. They require many documents and even expect a report from a police (original in English of course) when my camera was damaged. If you have family overseas and any claim involves them forget it they wont cover anything. Travel insurance that is designed to fail people when claiming because of the fact they travel is useless.

Read PDF carefully of their conditions in fine print. You can only correspond through email not phone.Be careful of cheaper insurance .

Offered the best coverage to claim for the price of insurance.. the PDF was readily available and easy to comprehend. I travelled with assurance and ease knowing I was insured for several circumstances.

I had my purse stolen on holiday while cruising with MSC cruises, which had my 9ct gold bracelet inside it. I lodged a claim with Travelinsuranz's claims company Suresave. The claim was paid within three weeks of the original claim being lodged, following some more detailed questions. I was actually surprised that my claim was paid as I didn't think they would believe me that my bracelet was inside. Their questioning was thorough and I did provide as much detail as possible. Overall I was pleasantly surprised with the efficiency of the service.