ABOUT COMPARE TRAVEL INSURANCE
Comparetravelinsurance.com.au is Australia's leading travel insurance comparison site. Each month, we help over 65,000 Australians compare the benefits and features from over 25 insurers, and we specialise exclusively in travel insurance - it's all we do, and it's why we are the best in the business.
What makes us different?
Expert Advice
We hold an Australian Financial Services Licence, our director has more than 20 years experience in the finance and insurance space, and our team are all certified to give Tier 1 or Tier 2 advice under ASIC regulations. This, and the fact that we are the only comparison site exclusively focusing on travel cover means you can trust that we're Australia's best team in travel insurance.
Great Guides
Our experts research guides on useful topics and update them regularly so you're not looking at decade-old information. Whether it's pre-existing medical conditions, or motorbike cover, or tips for travelling while pregnant, our team work hard to help you find the right cover. We compare features, not just prices, and we don't rate policies using secret algorithms - instead, we collect thousands of reviews from real customers.
Best Service
Sometimes you just want to speak to a real person. Unlike most comparison sites, we operate a call centre during office hours staffed by our Sydney-based customer service team. Whether you want to call, chat, or email, you can get advice from a real person, at no charge to you, whether you purchase or not.
Meet our Director
From humble beginnings as a financial services receptionist to an industry-leading expert, Director Natalie Ball is passionate about making travel insurance clear, convenient and compassionate. She's a mum, an entrepreneur, a travel insurance powerhouse, and an expert travel and money writer -- in that order. Whether she's in the boardroom, in the press, or a strategy meeting, Natalie and her decades of expertise are always in the customer's corner.
Read more about Natalie Ball
Meet our Team
In The News
We're regularly asked to comment on breaking news and provide money and travel advice for some of Australia's most widely read publications.
You can see us in Money Magazine, News.com.au, The Daily Telegraph, The Daily Mail, Travel Weekly, Travel Talk, Cruise Passenger, Essential Baby, Starts at 60, The West Australian, Insurance Business Magazine and more.
How our business works
No Hidden Fees
Our travel insurance comparison is free for customers to use. Once you've compared, you can click through to buy travel insurance on the insurer's website without any sneaky additional fees. How do we pay our customer service and research teams? Our insurance partners pay us a commission for referring a customer, with no preferential treatment given to any insurer.
Full Disclosure
We're owned and operated by CoverDirect Pty Ltd. CoverDirect holds an Australian Financial Services Licence to provide general travel insurance advice, including our comparison services. We have directors, shareholders or entities in common with 1Cover, i-Trek, Ski-Insurance and Zoom Travel Insurance. Those policies are included on our website in a similar way that other policies are included. For more information, see our Financials Services Guide.
Data Protection
We use the data you give us to provide you with the services or products you request, to verify your identity and advise you of any comments made on your reviews, and to occasionally communicate relevant promotional or marketing information. We promise to keep your data secure and not to give away or sell your information onto other companies - so you're not going to get flooded with junk mail. For more, check out our Privacy Policy.
What our customers think
How to contact us
Online
Use our live chat to talk to a real person (not a robot) on our website during office hours, or email us any time and we'll get back to you as soon as we can. Email us on:
[email protected]
Phone
Our call centre is staffed by our team of insurance experts. We're generally available 9am-6pm Monday to Friday (excluding Public Holidays). Call us on:
1300 659 411
Post
We'd prefer love letters, but you're welcome to send us queries or feedback as well to:
Compare Travel Insurance
Suite 1, Level 12, 338 Pitt St
Sydney NSW 2000
Compare Travel insurance FAQs
Which travel cover brands do you compare?
In our quoting engine, you can compare policies from 1Cover, AllClear, Amex, Boomers, Budget Direct, Columbus Direct, Downunder, Fast Cover, InsureandGo, iTrek, Online Travel Insurance, Priceline, Simply Travel Insurance, Ski-Insurance, Tick Insurance, Travel Insurance Saver, Travel Insuranz, Virgin Money, Webjet, Wise Traveller, Worldcare and Zoom Travel Insurance. In our reviews section and speciality guides, we also include the policies of other popular insurers or brands with a unique offering for niche travellers. It is important to remember, whilst we compare a vast range of policies, we do not compare all providers in the market.
How do you know which is the best travel insurance for me?
There's no generalised internal ranking system or algorithm that can know which is the best travel insurance for you, because they haven't factored 'you' in the equation. If you're a young backpacker on a shoestring budget a basic medical-only travel policy might work for you, while if you've already paid significant travel deposits, you have a pre-existing health condition, or you're a high-altitude trekker, price may be less important than finding a brand that covers the things you need. Our Compare Travel Insurance team help you make finding the right policy a little easier, through our quote comparison, handy guides, and travel insurance reviews.
Why can't you just recommend a specific travel insurer?
We hold an Australian Financial Services Licence, and our team have ASIC-regulated qualifications to give general advice. By law, we are unable to recommend one insurer over another, as we do not know you, your needs and your full circumstances. If you have a complex query, such as complicated health conditions or need cover for non-residents, for example, we may suggest brands that may offer a particular benefit or coverage, but we will not say that you should choose one brand over another - there's no preferential treatment here. What we do recommend is that you always read your chosen insurer's policy documents before you buy, and email or call them if you're unclear about something.
Do you have any conflicts of interest?
We have directors, shareholders and entities in common with travel insurance brands 1Cover, i-Trek, Ski-Insurance and Zoom Travel Insurance. These brands are included in our quoting engine and research guides in a similar way to other brands. These brands are not preferenced in the quotes, and we will never recommend a particular policy to you, including any of our affiliated brands.
How do you decide your star ratings?
We don't - our customers do. Our star ratings are an aggregate of reviews for that insurer from customers. We do not give any rating or ranking of our own, just real customers' service and claims experiences.
Do you compare every travel insurer in the market?
You can read or write travel insurance reviews for most providers in the market, however, we don't compare quotes for the whole market. You can only compare quotes for brands that have agreed to participate in our panel. Within our specialist guides, we compare brands that have a unique offering regardless of whether we have a commercial arrangement with them.
How do I get a travel insurance quote?
You can get a travel insurance quote online, or call us today.
Handy Tips & Guides
What activities are covered?
Are you a self-confessed adrenaline junkie? If you’re planning on doing some risky activities on your trip make sure you know if they’re covered, as not all of them are!
Pre-existing medical conditions
Having pre-existing medical conditions doesn't mean you can't get cover or that it has to be expensive. It simply means that you need to dig a little deeper when doing your research.
Pregnancy travel insurance guide
Not all insurers will cover you automatically if you’re over 22 weeks gestation or have had pregnancy complications. See which companies offer cover for pregnant women.
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