Ski Insurance Reviews

This was my first ever claim and while the web based claims process was very straight forward, I was expecting to get the runaround. Instead the claim was approved within 24 hours. I also appreciated the personalised message of condolence.

So easy to take out the insurance and pay online. We've used them several times now and also had to claim when our daughter broke both her arms! Claim was paid within 2 weeks no questions asked.Would recommend to anyone going on a ski holiday.

It was so simple to protect my daughter on a recent ski camp.
My peace of mind was a bonus!

Unfortunately had to go to hospital in Canada to have capillaries in my nose quarterized. After returning home I made the claim got all the relevant information required promptly, sent it to you guys and was told that was the end of it. After that I started getting letters from debt collectors saying I still hadn't paid. I rang you guys again and was told to ignore the letters and it would be sorted out. After about four months of debt collector notices and final demand letters I rang the hospital I went to only to find out no one had contacted them about the issue. So I got the direct number of the accounts department explained what had happened, apologized for taking so long, then had to organize a time when somebody could call them from Australia with the time difference issue. Got a reference number from the accounts department then rang you guys to pass on all I had done including the time to call and the exact lady to speak to. After the the young fellow I spoke to had it sorted by the next day.

In the end the outcome was good but I don't think I should have had to deal with what I did, or have to organize pretty much everything except the final payment.

Although the claims process was simple, and thankyou for that, I was disappointed that the garment, which was new (in the sense that it had been worn only a handful of times since the recent purchase) was depreciated so much, by you. I undeserved that depreciation is probably standard practice but if you had seen the garment you may have thought twice.

Thankyou for the opportunity of providing feedback.

I was in doubt when claiming for mishaps in Alaska this year. Ski insurance came thru and really understood.

I never really go to the trouble to write a review and never thought I would write one for an insurance company however my experience with ski insurance was so positive that I have to thank them for such great service. I had a few issues which happened on my recent snowboard trip and they were extremely helpful. I will definitely be using them again and highly recommend them.

All went smooth. Getting the correct documentation is the most important thing and needs to be had first thing. Can highly recommend.

They were constantly in touch with me while overseas and when I returned home the claim was paid quite quickly.

Excellent value cover. And on top of that, the claims process was easier than shucking corn in a hen house.

Every overseas ski trip I book insurance with ski-insurance because Im happy to pay a little extra for peace of mind. I know that I will be fully covered for all that can potentially go wrong on the mountains and I have had no-fuss, quick and professional service when I've had to put in a claim.

I used ski insurance for my trip to japan, not only were they well priced but they cover lots of things you wouldn't find in other policy. thanks ski insurance. Will use again for next trip