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Used twice. Because of coronavirus our trip has been cancelled. We have been given a credit voucher w... Read more
Have called and asked for help in a travel natter have been transferred to different departments then... Read more
I have been loyal to WN over many years, always using them for all my travels.
They are very comp... Read more
Unbelievably bad company. Extremely poor customer service, they never return phone calls. They always... Read more
We had a trip cancelled due to covid19 . So I Emailed Zoom to see if we could maybe put a hold on ou... Read more
Our life time trip cut short and these muppets can’t even process a claim. 3 months 90 days later not... Read more
It’s been 3 months and the claims department keeps asking for more documentation to avoid paying on t... Read more
A company profiteering from Covid 19.
We couldn't travel to Queensland due to the covid 19, I... Read more
Really good service , a bit slow response due to COVID-19,however, feel so satisfied
Will defini... Read more
Everything fine until you have to make a claim. Then they avoid you like the plague. Dont return call... Read more
Zoom Insurance had the best deals when I was looking for travel insurance for my 2020 holiday. When m... Read more
Do not use this company, if you have a problem they do not want to know you,
won't return cal... Read more