Overall Rating

Verified Review

Waiting over 2 months and no way to contact them

5 November 2023, 12:36 PM

Nina Prat

I purchased travel insurance for $500, and my claims experience has been an absolute nightmare.
I has an injury in

...

Overall Rating

Verified Review

Just a bad policy - do not buy

26 September 2023, 4:43 PM

Anton Rogers

Their travel insurance policy:
1. Has no provision for force majeure. If you need to change your plans due to

...

Overall Rating

Verified Review

Didnt cover cancelled flights?

8 March 2023, 11:03 AM

Allison Sampson

Our Family of four Travelled from Bulgaria to Rome. We had to stay overnight and make a connecting

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Overall Rating

Verified Review

No Reply In A Month And Then Demanded Info Already Suppied

30 August 2022, 6:46 PM

WMACDONALD

I Purchased a policy for in excess of $900 for insurance including the covid cover. We had to alter

...

Overall Rating

Verified Review

No response in over a month

19 June 2022, 4:21 PM

Krishnadas

Tried calling 5 times, between 1hr and 2:40 wait times and gave up.

Tried emailing, auto response states 5 business

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Overall Rating

Verified Review

Sold as travel insurance but only want to pay medical

18 September 2019, 8:22 AM

Jan

We purchased travel insurance, however while traveling our transport broke down causing us to have to return home after

...

Overall Rating

Verified Review

Good BUT make sure you lower your excess

10 January 2018, 6:29 PM

Yvette Bellamy

I have purchased twice but the first time I didn't realise that the excess was per item on your

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Overall Rating

Verified Review

Exceeded Expectations

9 February 2017, 10:56 PM

azza111

Successful claim on smashed phone screen, many online complained other insurers rejected this type of claim. Completed within 2 days!

Overall Rating

Verified Review

Too Many Hoops and No Compassion. Great when You pay. No so good if they have to pay!

3 March 2016, 6:10 PM

Nifty

Customer service was fine, until I had to make a claim, which is the only reason I gave them

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How many people can I include in my policy?

Am I covered if I go on a cruise?

Can I pay to reduce or cancel my excess?

What additional extras are there?

Am I covered if my tour company collapses?

I'm not an Australian resident- can I buy cover?

What size moped or motorbike am I covered to ride overseas?

How long is their single trip cover for?

Can I extend my policy from overseas?

Do they cover for my rental vehicle excess?

What is their cooling off period?

Who underwrites them?

Comparetravelinsurance.com.au is Australia’s leading comparison site solely focused on travel insurance.

Our comparison is a free service that allows users to compare quotes in a few simple steps based on limited personal criteria. Comparisons supplied are not a recommendation or opinion about the suitability of a policy for a user. Comparisons are default ranked according to price and users have the ability to sort by popular cover levels. Whilst we compare a vast range of policies, we do not compare all providers in the market. This site compares the following brands: 1Cover, Fast Cover Travel Insurance, InsureandGo, Ski-Insurance, Travel Insurance Saver, Tick, Zoom Travel Insurance. The directors and shareholders are common with companies Zoom Travel Insurance and 1Cover Pty Ltd including it’s subsidiary brand Ski-insurance. CoverDirect takes all reasonable care when preparing this information but does not warrant its accuracy. Pricing information is supplied by the providers who participate on this site and should be verified with the insurer before you purchase. This site links users to the website of the provider to verify quotes and access the relevant PDS to understand what is, and is not, covered by a policy prior to purchase.

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