Mal B.
October 2017
Mal B.
October 2017
James
October 2017
Made a claim for rental car which was approved and paid $4000, however additional charges, bring replacement vehicle to us was not covered so out of pocket for around $3000 .. Not good .. It's funny how insurance covers get out of paying the actual cost ... hmmmmmm .. Not very happy
David B.
October 2017
My wife and I were both infected with a serious chest infection on board a cruise ship. When we tried to claim against our insurance, Insureandgo made it almost impossible by demanding all kinds of irrelevant evidence above and beyond our medical bills and ship's doctors reports. It took over a month of daily communications and dozens of pages of forms before we were finally reimbursed, minus $100 excess fees. This tactic is obviously used to make claimants give up.
Yvonne S.
October 2017
Would never use this co again..and advise my friends not to..very unprofessional co..they could not find my claim and i registered posted it
Shaun C.
October 2017
Insureandgo's Claims process was so slow and they were so difficult to deal with , that I had to get the Financial Services Ombudsman (FSO) to investigate and expedite my claim as InsureandGo were taking months to settle.
Jacqui C.
October 2017
When I claimed my case worker never contacted me unless I called her. It was frustrating and disappointing I'm unsure I will go with your insurance again due to this terrible experience
Felicia S.
October 2017
Third time using InsureandGo Very easy to Insure online with, very competitive and no problem with my claim. Highly recommended
Denise B.
October 2017
Very happy with the outcome of dealing with Insure & Go. Would definitely use this company again. I would recommend that you supply a phone no. that can be used overseas
Robert C.
October 2017
A little slow but got it all back,just a couple off E-mails and my expenses were refunded into my bank.very pleased
Bruce W.
October 2017
Very easy to deal with, easy online application. Have been dealing with this company for the last 4 years. Great..
Tonya D.
October 2017
Unfortunately had to make 2 claims upon return from our holiday. Made a phone call initially and then everything was handled via email. Had our money paid to us with in 2 weeks (I had forgotten to include some documentation). Easy process.. and responded quickly to any questions I had.<br/>Great value for money too.. Have a 2 yr old with a heart condition that wasn't covered by other companies and didn't cost a lot more to cover her through insure and go.
Bugs
October 2017
Easy to organize online. Better coverage for pre-existing medical conditions would be nice, but same as other insurers. Easy and positive claims experience on water damaged camera.
Got questions?
The more the merrier right? Insure and Go allows you to buy a policy up to 10 adults online.
Yes you are. Here's a top tip: Even if you're travelling in Aussie water you still need to pick pacific.
Yes as long as you pay for their winter sports package. You're covered for unlimited medical evacuation from the slopes, $600 for your pre-booked Lift Passes and Ski Packs and $1,250 cover for damage to your winter sports equipment.
Yes if you pay an additional premium when you purchase your policy.
You can pay for golf cover so that you have protection for your golf equipment and any pre-paid green fees or tuition fees.
Yes, they cover for an event causing the cancellation of all, or part of your trip which happens after you purchased your policy which results in the travel services provider no longer carrying out its business.
Yes, as long as you have valid Medicare cover, private health care or student travel
You're covered to ride a bike over 125cc only if you hold a current and valid license required for driving an equivalent rated motorcycle in Australia.
12 months.
Having too much fun? No problems! You can extend your policy with for up to a year, as long as your initial policy has not expired. Just give them a call on 1300 401 177.
Yes, for up to $4000. The rental car must have no more than 9 seats and not be driven off a Public Highway. The rental contract duration has to be less than 15 consecutive days.
14 days.
This insurance is underwritten by Mitsui Sumitomo Insurance Company, Limited, ABN 49 000 525 637, AFSL 240816. Mitsui Sumitomo has appointed Mapfre Insurance Services Australia Pty Ltd, ACN 140 219 594 (InsureandGo) as its authorized Representative to deal with this insurance product.
Sydney!
Good price easy site acceptance of pre existing condition good.<br/>But as with any insurance only tested with claim until then you never know