Insure n Go Travel Insurance Review

Easy to buy online. Very competitive price. Comprehensive cover. Query of a possible claim was handled quickly and professionally

Just a note to let people know never to use this company, bought travel insurance with insure and go before my holiday, but airline cancelled moments before departure. Their insurance policy clearly states cover for flight cancellation but when I submitted my claim insure and go refused to pay out and made so many excuses to not pay claim. I will be using a reputable and credible company next time not a scam company like this....they are a disgrace.

I keep coming back to them because they are so easy to deal with and great value for money. Will stick with them.

Despite plenty of online information it is so convenient to discuss different aspects of travel insurance cover with a consultant via a simple phone call. Always my "go to" company for travel related insurance.

I spent about two hours on the internet and made two phone calls before understanding that the premium included the 20%discount I had been offered. It should have been made clear on the policy. Had to wait nea rly 10 mins on the phone too. Hope its all worth it.

2 week skiing holiday in Austria, second last day, late in the afternoon, poor visibility, a fall with a bad landing on my shoulder resulting in a grade 3 acromio-clavicular rupture. Needed X-rays, MRI and surgery that evening. An expensive exercise but we were happy to bill this to our credit card and claim on return. It took just over the suggested 10 days to get approval for the full amount (including bank charges and taxi from the clinic). A second claim to replace the screen on my iPhone (broken in the fall) was met in full and within about 3 days of claim. I have nothing but praise and thanks for the professional and expedient way my claims were handled. Thank you.

Since they went to overseas call centers rubbish service I have used them for many years but no more.my wife had her phone stolen in Bali you think it would be simple having the police report but no. They knocked the claim back saying we never look after it in the correct way .i disputed it and they paid out .shocking service would never recommend them to anyone I sent my bank details and they got that wrong then tried to say I gave it wrong I was not happy.

Completely mislead us on what we were covered for. Very easy to set up a policy and pay but then no cover when we lost our trip and needed to claim.. .a scam!

The agent I was talking to was very knowledgeable and informed me of your products, I was very impressed.

You pay for what you are protected. But it is of very good value if you have a promotion code.

I was hospitalised for ten days in Paris, France. Insureandgo helped us from the outset and remained in contact with us throughout. When it came to claim the process was streamlined, efficient and compassionate. I recommend the company wholeheartedly.

We had to cancel our dream holidays due to myself getting diagnosed with cancer one week of going. The claims department was excellent, dealing with the one person for our case was excellent, they kept us informed all the way. Not having to cover everything all the time was a godsend. We received our refund very quickly in the time they said. Very happy with the service. We have always used insure and go and will continue and also word of mouth for our friends Thankyou.