Insure n Go Travel Insurance Review

Have used more than 10 times, always great service and quick response to claims. Their Cruise Policy is the best in the industry.

Great price for Travel Insurance, haven't travelled or needed to claim yet, purchase is easy and the text with policy number and contact is a great addition I haven't got of any other company. Great work!

While in Bali I suffered a serious injury and my wife contacted Insure and Go for assistance. The representative had a poor command of english and struggled to understand what we were telling them. They did not give any sympathy to our situation and provided no advice, and gave no instruction as to what to do next. They left us helpless in a foreign country. <br/>We provided the claims person with documents they requested multiple times and they continued to claim they didn't receive them.<br/><br/>Very Very Poor

Happy to know, I have some one I can trust in regard to my safety and health when I am travelling where ever I go in the world.Thank you for standing by me

Had to cancel trip as son broke foot. Customer service were super easy to deal with. Claim was handled promptly and received refund super fast as well. Couldn't fault. Will definitely recommend to all friends and family and will personally use this company again. Thanks InsureandGo

Awful experience, was involved in an accident and although I wasn't able to be covered by Insure and Go they offered no help at all in a very scary situation.

Not impressed with my claim, too slow to respond to my emails and just wasted time making a claim .

During a holiday in Las Vegas my wife broke a front tooth and was very pleased when Insureandgo paid our claim in full less the excess within a couple of weeks.

I've been insuring with InsureandGo for quite a few years now and on two occasions when I claimed, there was no problem. Once was just for a small medical bill on board the ship and the other was a complete cancellation of our trip. Yes, there was paper work to fill in but I would thoroughly recommend these insurers. Very reasonably priced as well.

My trip to India was cut short when I became severely ill last January with what I believed at the time to be pneumonia ( I have a medical background BTW). I rescheduled my flight to come home the next day which cost me over $2000. I saw my GP the day I came home who certified I was unfit to travel and made the right decision to come home when I did. I believe in retrospect I would have died if I had stayed in India. They rejected my claim on the basis I had not obtained a doctor's certificate before leaving India and had not sought their "permission" to fly home. Section 3 /1 of the policy document states I needed to have my treating doctor certify I was unfit to travel with my original itinerary which I did on my return. It does not clearly state that I should have done this prior to having left India. They have avoided paying me based on clause B1-2 ".... and if Insureandgo approve this! What a a convenient loophole. So basically if Insureandgo don't approve your claim they won't pay up. I suggest you read their policy schedule fully before signing up and realize they are based in the Philippines and have no company representatives in Australia you can deal with face to face. Two lessons I have learned here: 1) always read the policy fully before agreeing to sign up and 2) you get what you pay for.

Online quoting was simple and easy to use and price given was much better than other comparisons. Very happy with my price

Would rather use those free travel insurance covered by credit cards.Recently bought one with Insure and Go paying around AUD1200. For Australian residents, there is reciprocal health agreement between Australia and few foreign governments like UK, Italy, NZ etc. (free to us). When you buy this insurance, they expect us to go to these public system and join the long queues that is free to Australian residents anyway.We pay premium to "skip-the-lines" in attractions such as Vatican city, Louvre Museum and many others but are told to join the long queues in public systems. This is unreasonable and just a rip off! You have to pay unnecessary travelling costs and waste a lot of time waiting, in addition to language issues in public hospitals of non-English speaking countries. Also, I've provided travel itinerary and consultant don't tell you on this important clause. But when you are there and needing medical assistance, they will slap you with their PDS "Policy Disclosure Statement (PDS) that the "insurance will not cover private medical treatment where satisfactory public care or treatment is readily available in any country under any reciprocal health agreement between Australia and any foreign governments and we have agreed this is medically necessary." I would not have bought this insurance if I were informed of this when buying. There is no peace of mind and bring unnecessary anxiety when you buy this travel insurance thinking it covers all medical assistance. There is absolutely no value at all!