Cover more Travel Insurance Review

I tore my meniscus midway through my trip. I have never made an insurance claim in my life and I thought it would be tedious and a total pain. And if I did get anything back, it would take forever. To my astonishment, the forms took me less than 30 minutes to complete on the website and 5 days later, the claims were deposited into my bank account. Thank you Covermore.

I became very ill with suspected dengue fever whilst travelling in bali. I was in the hospital for days and was so relieved after speaking to the claims department people of covermore. She explained the process and paper work required for the claims and made my trip all the much better. I will always purchase a covermore policy when I travel.

Tore all 3 hamstring tendons off my hip bone while watersporting in Thailand. My friend called covermore from Thailand and spoke to the emergency helpline straight away. The customer service assistant was detailed and reassuring, told my friend what to do what what documentations were required for my situation. After the surgery in Australia, I made the medical claims online with copies of the reciepts from Thailand. The online forms were simple and my claim was approved within 5 days and money deposited into my bank account shortly. Highly recommended and I will use them again for my travels.

Buying travel insurance online was quick and easy. Both my husband and I have existing medical conditions and we thought that we would not be covered. We are in our mid 50s. We were relieved to find Covermore and they covered all our medical conditions. We can now travel without worries.

Outstanding from purchasing the policy throught to receiving the claim. All my seemingly silly questions were answered with detail and respect. Initially, I thought that the claims were not worth the hassle because of the perceived difficulties as with most claims. However, I found that the claims process at covermore to be easy and uncomplicated. I can't thank covermore enough. The claims were easy and fast. The customer service was helpful all the way. Fantastic. I will recommend them to anybody looking to purchase a travel insurance policy.

Whenever I go travelling, I will go with covermore. I did not usually purchase travel insurance before, but after my friend told me of the dangers of travelling without one, I purchased one with covermore. And 'unlucky' enough, I injured myself in france while backpacking in europe. I simply went online and the claims process was easy. Did everything online and it was hassle free. The claim was approved and paid within a couple of weeks. I advice anybody to travel to get travel insurance and more importantly, get covermore.

Family holiday to Fiji in 2010. As we arrive at at our island and resort, we discover that two of our three bags have not been loaded onto the boat. A call to the marina confirms that they were stolen in transit. Spent 6 months going backwards and forwards with Cover More who wanted receipts for everything including the bags; photos would not do. Eventually agreed to pay out, though not the replacement costs of everything... just the value at the time. $10 does not replace a $110 Polo. Very disappointed. Gave impression that all would be good in the event of something happening. The opposite was true. Every effort to mitigate and minimise claim.

Whilst travelling in London, my handbag was stolen. Lost my phone, passport and many valuables. Covermore was responsive to advice and identify the procedures and documents required to make a claim. Although there were some information that I couldn't obtain, Covermore overlook this and paid the claim up to the full value of the contents anyway.

These guys are bad. We bought the insurance knowing that my wife was pregnant. Just before the start of our travels, we had some unexpected complications and the doctors insisted that we do not travel. These guys were difficult to deal with. The experience with their claims officer was frustrating. After 1 year of frustration, we spent more time and money chasing than the refund we received. I will definitely not recommend them.

I found it difficult communicating with Covermore since having admited to a hospital in Seattle. I called them up to check if I had to pay first or if they would settle the payment with the hospital directly. They instructed me to have it billed to my address and make the claim then. When I got home to make the claim, they said I should have sent it directly to Covermore. Since then, I have been getting bills sent from the hospital to me and I had to tell them to send them to Covermore. 5 months on, Covermore still has not accepted the claim, but says that they are negotiating settlement via a third party in the US. I am appalled by their tardiness and would not purchase from them ever agai

I travel frequently and always use covermore. I found their level of service and standard of customer service to be consistent and efficient. Would recommend covermore to anyone looking for travel insurance.

Quick and easy to apply for travel insurance online. Questions were answered with pop ups and there is a number to call to speak to a customer service representative.