Kerry H.
January 2018
Kerry H.
January 2018
Lynette R.
January 2018
We have dealt with 1cover for many years with total satisfaction until now although we have had many policies with them this time they refused to cover my husband for pre existing medical for up coming trip to Hawaii his conditions are very stable no changes and they covered him last week for a trip and cruise we did, can't except their policy changes because it is USA. No loyalty in this industry anymore.
Kevin C.
January 2018
I took out a policy for a cruise to Vanuatu and New Caledonia in 2018. The Cruise Company cancelled the cruise. I telephoned and was advised that I could transfer the policy to cover a cruise to Papua New Guinea in March 2019 if I sent an email asking for the transfer. I did this and received an email saying I could not transfer as the policy had to be used within 12/12. I responded by email and have not heard anything since. I am sitting, waiting in limbo.
Shona A.
January 2018
Once again thanks for your great value for my insurance cover to Bali. Being over 73 years, I have had no problems, only once, having a claim, all was done very quickly and professionally. I will definitely use your services again.
Tom C.
January 2018
The ease of the online application was notable. In particular, the inclusion of pre-medical conditions information in this format was very efficient making it more likely that we will use 1 Cover for our next trip.
Lukn
January 2018
1Cover helped me out with just a few questions. Overall they were very helpful and helped me out very promptly :)
David H.
January 2018
After my partner and I were catapulted onto the road at 60km in Cambodia we called you as we arrived at the hospital. The person we spoke to was not only sympathetic but super re-assuring that we were in good hands and that 1cover had our backs and would not only take care of the bill but also would be reviewing our care to make sure it met AU standards. We were fortunate that our injuries did not require a hospital stay and we were able to complete a modified version of our holiday. Thank you so much! We really appreciate your service!
Grant W.
January 2018
We took out travel insurance mid-trip as we decided to go skiing. 1Cover promptly replied to my emails and provided a reasonably priced policy.
Jack M.
January 2018
Found these guys as excellent. I was able to negotiate Agung cover directly with them due to a mix up Have used before and will use again. Great customer follow up from 1Cover
Ellen C.
January 2018
Have been using 1 Cover now for a few trips away<br/>so far No problems.Thank You.I would recommend<br/>1 Cover to my Friends.
Phillip V.
January 2018
Had to quickly arrange cover for my family who flew to the Pacific Islands so I jumped online & was amazed how easy to quote and read the policies were. Written clearly with no jargon - it’s the reassurance I needed when taking out cover for my loved ones. I will definitely be returning for the next trip :)
Andrew P.
January 2018
OK, so we didn't need to use the cover (which is a good thing), however, I'll still recommend this product.It is by far, the most comprehensive and cost affective cover available. Most insurance policies exclude anything to do with terrorism events, so if you're unlucky enough to get caught up in an attack, medical costs etc are excluded but not by this policy.We are planning another overseas trip later in 2018, I'm not even going to bother getting quotes from anyone, I'm just purchasing this policy again.
Got questions?
The more the merrier right? 1Cover insures groups of up to 25. That means more fun for less hassle.
No, not automatically. If you're cruising for more than 2 nights you must purchase their Cruise Pack in order to be covered for any medical treatment you receive on board and for helicopter evacuation should you require emergency medical assistance.
Yes, if you purchase their Winter Sports Pack add-on. 1Cover provides coverage for skiing equipment. Adventurous skiers can even enjoy off-piste skiing (within resort boundaries).
Yes, you can pay an additional premium when you purchase your policy to reduce the standard excess.
Along with comprehensive cover for your electronics and personal belongings, additional cover can be purchased for specified items. There is also a cruise cover add for those going on a cruise, a Winter Sports pack add on for cover whilst skiing and a wide range of snow sports, an Adventure and Sports Pack to cover a range of activities and Car Hire Excess add-ons.
1Cover doesn't provide protection from insolvency.
You may be able to buy a policy if you are not an Australian resident. Make sure you read the PDS to check their eligibility criteria.
1Cover provides coverage for riding a moped or scooter with an engine displacement of 125cc or less, provided you hold a current and valid driver's licence in Australia. If you plan to ride a motorcycle with an engine displacement greater than 125cc, you must have a valid motorcycle licence in Australia for the specific class of motorcycle you are using.
12 months.
Having too much fun? No problems! You can extend your policy with 1Cover for up to a year. You can apply to extend your policy through their online policy manager.
Yes, up to $5,000 under domestic policies. For international coverage, you must purchase the Rental Vehicle Insurance Excess Pack. This coverage applies to a variety of vehicles, including a campervan, car (4WD, coupe, convertible, hatchback, sedan, SUV, utility, van), minibus, motorhome or people mover that is equal to or less than 4.5 tonnes.
1Cover travel insurance policies are underwritten HDI Global Specialty SE - Australia. 1Cover issues and manages the policies as an authorised representative of Coffre-Fort Pty Limited ABN 66 125 358 518, AFS Licence No. 472457.
Sydney!
Excellent value for money. <br/>Didn't need to use luckily, but I found all communication respectful and reassuring. Thank you.