Joanne S.
January 2018
Joanne S.
January 2018
Raymond B.
January 2018
My 8 month old daughter got sick during our holidays overseas and was confined in the ICU for 5-6 days. I contacted 1Cover to advise them of what’s happened and they were in touch with me everyday checking up on my daughter. <br/><br/>I had paid all the hospital bills and made a claim for reimbursement. I had all the documents required, submitted it to them and within a week got the approval and the money was transferred to my account. <br/><br/>I had no problems contacting them and no issues with making a claim. <br/><br/>I am very happy with their service and felt secured. When my daughter got sick, my heart was broken but at least with 1Cover, We were able to focus on our child’s recovery and did not have to worry about bills and other expenses. <br/><br/>They got it all covered!
Graeme C.
January 2018
Policy worked out cheaper on "compare" site than direct - something to think about! Can't rate insurance - never know until you have to claim1
Maryann M.
January 2018
Thank you so much for the quick and efficient service your team provided me in my recent claim. I’m so happy that I had peace of mind after my accident while I was cruising
Philip R.
January 2018
Very easy to apply for travel insurance with 1 cover. Was quite surprised at what they covered. Would highly recommend.
Melissa L.
January 2018
My claim was dealt with quickly and swiftly and there was active communication from 1 Cover Assistance and Claims team throughout the whole process. I was very happy with the service I received. Thanks guys.
David H.
January 2018
Claim made, supported easily through 1cover in a very difficult circumstance. Highly recommended honest insurance what a rarity.
Rodger D.
January 2018
The claims team were great. They said exactly what i needed to supply and were very quick to respond and fulfil my claim. Great cover.
Carolyn H.
January 2018
I have always found the customer service excellent until claims were made on my last trip. They took about 5 months to finalise and I was not notified when they were completed, I had to do the calling re this very disturbing especially being the USA
George P.
January 2018
I had never experienced a theft while travelling & was extremely distressed. All communication with your personnel was helpful & very courteous throughout the entire process, thank you all for your patience with our claim as we have never made one before.
Yuri P.
January 2018
This was my first experience with claiming anything using Travel Insurance. I've chosen 1Cover from online feedback and happy that real experience met those high ratings. Quick and friendly response from 1Cover. Questions which I had were clearly explained. I was told that claim may be re-opened if required. Excess transferred promptly.
David B.
January 2018
I've used them for years, every time I travel. Had to make a claim recently and it was done incredibly fast. Will keep using them for sure.
Got questions?
The more the merrier right? 1Cover insures groups of up to 25. That means more fun for less hassle.
No, not automatically. If you're cruising for more than 2 nights you must purchase their Cruise Pack in order to be covered for any medical treatment you receive on board and for helicopter evacuation should you require emergency medical assistance.
Yes, if you purchase their Winter Sports Pack add-on. 1Cover provides coverage for skiing equipment. Adventurous skiers can even enjoy off-piste skiing (within resort boundaries).
Yes, you can pay an additional premium when you purchase your policy to reduce the standard excess.
Along with comprehensive cover for your electronics and personal belongings, additional cover can be purchased for specified items. There is also a cruise cover add for those going on a cruise, a Winter Sports pack add on for cover whilst skiing and a wide range of snow sports, an Adventure and Sports Pack to cover a range of activities and Car Hire Excess add-ons.
1Cover doesn't provide protection from insolvency.
You may be able to buy a policy if you are not an Australian resident. Make sure you read the PDS to check their eligibility criteria.
1Cover provides coverage for riding a moped or scooter with an engine displacement of 125cc or less, provided you hold a current and valid driver's licence in Australia. If you plan to ride a motorcycle with an engine displacement greater than 125cc, you must have a valid motorcycle licence in Australia for the specific class of motorcycle you are using.
12 months.
Having too much fun? No problems! You can extend your policy with 1Cover for up to a year. You can apply to extend your policy through their online policy manager.
Yes, up to $5,000 under domestic policies. For international coverage, you must purchase the Rental Vehicle Insurance Excess Pack. This coverage applies to a variety of vehicles, including a campervan, car (4WD, coupe, convertible, hatchback, sedan, SUV, utility, van), minibus, motorhome or people mover that is equal to or less than 4.5 tonnes.
1Cover travel insurance policies are underwritten HDI Global Specialty SE - Australia. 1Cover issues and manages the policies as an authorised representative of Coffre-Fort Pty Limited ABN 66 125 358 518, AFS Licence No. 472457.
Sydney!
i have booked 4 times this year.. and i feel there should be a reward system for loyal customers