1Cover Travel Insurance Review

I chose 1Cover for cruise travel insurance. I read the PDS and was happy with the extra things they cover in comparison to other cruise travel insurance policies. I am glad I read and compared policies because our original cruise itinerary was changed due to the weather. I claimed 3 missed ports. The process was quick and easy and could be done using my mobile phone meaning I didn't need to wait until I got home. My claim was processed and accepted within 48 hours and payment into my account within 2 working days. I highly recommend using 1Cover

Purchased when holiday was booked. Easy to purchase. Piece of mind. Grateful not to have used it, better to be safe than sorry!

Yes I had my claim paid. The process was extremely painful and frustrating. I uploaded all my documents onto the online system, only to be asked to email them in. Then a different document, then another document. A very drawn out and painful process.

Cheaper BUT better, Easy to make a claim, Payout was Quick. Customer Service replied back in 24 Hrs. Fantastic. Will use this service again.

ICover promptly reacted to our report of accident and they have followed up with timely advice all the way till now. So I don't hesitate to recommend this travel insurance company to anyone who is thinking of going overseas.

1Cover's price for a short Australian holiday was great value. Unfortunately, this was the first time I had to make a claim, after many trips. The initial claim lodgement was easy, but there were at least two requests made for extra information (a credit card statement and banking details) that could have been covered initially with a clearer checklist of documents required. Each time, i received an email that my information had been received, but it could be another 10 days before my claim got to the top of the pile again. 1Cover didn't dispute the claim, but I felt the procedure could have been streamlined. Even so, I'd use them again.

Easy to purchase and very clear on travel coverage in clear wording. Easy to purchase online and very easy to navigate.

Like all consumers, I did shop around however, 1Covwe still came out on top with what I was looking for in travel insurance.<br/><br/>I have used 1 cover from memory around at least 6 or more times, over the years and have always had full confidence in what they stand for. "The Customer"

Please beware of this company I had previously heard negative feedback from other prior to using this campany but ignored it and out come was not good for me… I had got unwell while in Thailand dealing with this insurance was an absolute night mare got hand balled over from person to person had to chase them around my accommodation was finishing in 2 days I had to pay and find else where in my poor state they could not care less! In regards to my flights they went ahead with out my permission changed my flights to a date that suited them no confirmation with me. In all was a hell of an experience dealing with this company I would strongly stay away from them.

After returning home, I made a claim resulting from an injury. The process was easy and quick. Great service. I would recommend.

We required assistance immediately and 1cover had great staff to assist us 24/7. Thanks for getting us home quickly with a broken leg that was a freak accident

Approved my claim and helped me through a hospitalization and ambulance ordeal ... Then courtesy of Icelandic ambulance rules I got a second invoice 2months later which stressed me out but 1 cover has approved everything thank you !!