Jireh V.
March 2024
Jireh V.
March 2024
Elizabeth C.
March 2024
Both the application for travel insurance and making a claim easily done on line with clear instructions. Very prompt responses to emails and the claim was accepted fully in one week.
Neerod
March 2024
This is the first time in all the many years I have travelled that I had to actually use my travel insurance. I got some kind of Bali belly problem and spent over six days in hospital there with vomiting and diarrhoea. 1Cover have been excellent. Paying the hospital and my claim for airfares etc. is with them.
Janene D.
March 2024
We fortunately didn't need to use our travel insurance policy but it provided peace of mind for our travel to the USA - a country notorious for its high hospital costs. We used 1Cover on our trip to the USA last year as well and after reviewing other travel insurance cover options found that 1Cover provided a very competitive price with a high level of cover, so took out a policy this trip as well.
Jabulani
March 2024
At first I thought the process was a bit over the top, but I fully understand the process. Responsive in their assesment. I will continue to use 1cover without doubt
Greg W.
March 2024
Easy to arrange online and at<br/>competitive pricing. Cruise specific policy options for our needs made the overall process simple. Thanks
Chris B.
March 2024
As a regular traveller 1Cover are my go to, they're fantastic communicators, competitively priced and always dependable. Just wish they had some kind of incentive program to reward that loyalty, or even just a discount for returning customers.
Jfoley
March 2024
I always use 1Cover for my travel insurance and being the first time I have had to make a claim. The process was easy and the customer service provided to me was outstanding. I can't thank Anthony enough for his help and support with requirements for my claim.<br/>Highly recommend 1Cover for all your insurance needs.
Nigel A.
March 2024
Great cover at a competitive price, I had to make a claim due to being ill overseas. The claim was processed in 3 days, I was very impressed and will continue to use 1Cover.
Philip L.
March 2024
Rampant inflation in Argentina resulted in a general strike grounding most airlines in Argentina in late Jan 24. Extra night at Gran Melia wasn't cheap, neither the rescheduled flight on 25 th Jan. My wife and I have travelled extensively and this is the first occasion we have had to make a claim. Never did I doubt 1Cover or the cost of always taking comprehensive cover. Full refund of our claim. Time to book another holiday. Happy Phil
Chris B.
February 2024
We had to cancel our planned trip due to a major health issue. The claim form was clear, it was easy to upload documents. I was contacted promptly when clarification was needed. Our GP also commented the form was easy for her to complete. The claim was finalised promptly. Very different to the experience I had with another company durin Covid-19.
Marie C.
February 2024
I subm itted a claim and I showed how much came out in AUD. However 1Cover used their own 'exhange rate' and reduced it massively. I had to submit the same information at least 3 times and was treated like my claim was not legitimate. The excess on every seperate claim is also criminal. I will not longer take out Travel Insurance and will just use the complimentary Credit Crad Insurance. It is not worth the headache or the money
Got questions?
The more the merrier right? 1Cover insures groups of up to 25. That means more fun for less hassle.
No, not automatically. If you're cruising for more than 2 nights you must purchase their Cruise Pack in order to be covered for any medical treatment you receive on board and for helicopter evacuation should you require emergency medical assistance.
Yes, if you purchase their Winter Sports Pack add-on. 1Cover provides coverage for skiing equipment. Adventurous skiers can even enjoy off-piste skiing (within resort boundaries).
Yes, you can pay an additional premium when you purchase your policy to reduce the standard excess.
Along with comprehensive cover for your electronics and personal belongings, additional cover can be purchased for specified items. There is also a cruise cover add for those going on a cruise, a Winter Sports pack add on for cover whilst skiing and a wide range of snow sports, an Adventure and Sports Pack to cover a range of activities and Car Hire Excess add-ons.
1Cover doesn't provide protection from insolvency.
You may be able to buy a policy if you are not an Australian resident. Make sure you read the PDS to check their eligibility criteria.
1Cover provides coverage for riding a moped or scooter with an engine displacement of 125cc or less, provided you hold a current and valid driver's licence in Australia. If you plan to ride a motorcycle with an engine displacement greater than 125cc, you must have a valid motorcycle licence in Australia for the specific class of motorcycle you are using.
12 months.
Having too much fun? No problems! You can extend your policy with 1Cover for up to a year. You can apply to extend your policy through their online policy manager.
Yes, up to $5,000 under domestic policies. For international coverage, you must purchase the Rental Vehicle Insurance Excess Pack. This coverage applies to a variety of vehicles, including a campervan, car (4WD, coupe, convertible, hatchback, sedan, SUV, utility, van), minibus, motorhome or people mover that is equal to or less than 4.5 tonnes.
1Cover travel insurance policies are underwritten HDI Global Specialty SE - Australia. 1Cover issues and manages the policies as an authorised representative of Coffre-Fort Pty Limited ABN 66 125 358 518, AFS Licence No. 472457.
Sydney!
I was partial to 1Cover when selecting a travel insurance because my mother was treated really well when she needed to make a claim last year. So, I always felt confident that this insurer would be worth the money