1Cover Travel Insurance Review

As the title states, purchasing is a breeze. Pricing seems fine when compared with other quotes. Can’t comment on claiming yet though.

AAA Great policy for long term overseas!! If your frequent traveller just get the one policy and save your money. Website very easy to navigate.

Having booked and paid for European holiday early in the year departing end of May 2019, due to unforeseen circumstances caused by ill health we had to cancel the trip three weeks ago. Luckily as on every previous occasion we take out insurance with 1Cover. One phone call to the Insurer, we were advised what documentation they would require to assess the claim. This being provided, we had received an email yesterday(20/05/2019) that the claim had been accepted and a refund will be made. As the cancellation of the trip was traumatic in it's self one always fears the loop holes one has to jump through when dealing with an Insurance company. I thank 1Cover for being so understanding and delivering what they promise. I have on numerous occasions recommended 1Cover to friends and family and will continue to do so in the future.

My claim was professionally and promptly managed and I was able to replace my stolen phone quickly and efficiently. The whole claim process was completed within 5 working days, it was incredible. Customer service was excellent and I was informed daily on the progress of my claim. I will continue to use this company. 1 Cover are awesome.

Had medical situation whilst in Cambodia, contacted 1cover to get guidance and they were very helpful and put us in contact with medical staff in Australia to confirm the right medical advice. Claim was also seamless and responded to immediately once returning home. highly recommended

It was easy to purchase the right insurance for our needs online which we compared to others and found great value in the product being offered. Our claim experience provided a high need for support during difficult circumstances and staff proved to be repeatedly helpful, reassuring and supporting.

I now believe you will no longer be covering visitors coming to visit Australia. This is a big disappointment to me as I have been taking out policies with you for many years when visiting from Burma. I now have to hope I can find a company as good as yours.

Loves your money but hates to assist when you need help. Been using there policies for years but the one time I lodge a claim they knock it down in a second

From completing my claim all staff were very helpful. They all let me know exactly what to expect and what information was required. Was excellent service.

Never had any problems with claims, great cover. Great price and service. Would recommend to anyone no matter where they are traveling.

I always have 1 Cover insurance for overseas holidays, value for money and super quick response. I recommend this for everyone for overseas holidays

Unfortunately I got robbed on a recent holiday. It was upsetting but I felt better as I knew I had 1Cover travel insurance as I have used 1Cover maybe 15 times previously but never claimed. Got home and called 1Cover to lodge the claim but the guy I spoke to me made me feel like the criminal “ that sounds highly unlikely “ “ that sounds suspicious “ etc. As it wasn’t a lot of money and my glasses were a year old taking into account the excess I decided not to put the claim in and continue the bad experience. Won’t use 1Cover again