1Cover Travel Insurance Review

We have used 1Cover twice now and even through we have never had to make a claim it was good peace of mind that we would be covered. The product was great and easy to understand. The online process was very quick and simple. We would highly recommend 1Cover and we will definitely use them again for our next holiday in May..

I have insured many times with them and find them most convenient <br/><br/>It only takes a short time and you are covered.....even if you want to extend coverage while overseas

The one time I needed assistance was when I was stranded in transit in Vietnam after the airline cancelled the connecting flight and only offered another 3 days later. Called 1cover. First, the customer service person was hardly comprehensible because of his accent. But he was dismissive anyway in an unsympathetic way. Said this was not covered. Didn't give advice about what really was covered. Kind of pointless insurance and the customer service was not at all helpful or nice.

We recently lost an article on a trip to Bali. The Claim process was seamless and very supportive. We have received notification that the Claim has been approved and the claimed amount less the excess has been deposited in our account. Full marks 1 Cover.

My 3 year old daughter became sick while travelling in Thailand and we incurred minor hospital expenses. Our claim was paid within 2 days. Outstanding!

We recently had to cut our holiday as to floods in the South Island of NZ. I rang 1 Cover, was answered promptly, and courteously which was great. i indicated our policy number, and our details. However when I explained the situation, customer service officer indicated that we were only covered for medical. Initially I was very cross and left it that. However when I got home, I checked the fine print of my cover as we took out the top cover, found it appeared that we would have been covered, due to "disruption of journey". Fortunately all our accommodation, tours etc were immediately refunded by the venues, so there was no issue. However 1 Cover staff should be aware of the physical coverage of their customer's cover before making what appeared to be "Off The Cuff" decisions.<br/>Will still take out Travel Insurance with 1 Cover, but will take policy PDF details with us, so I have the ammunition.

1Cover was suggested by a friend. I did shop around and It was the cheapest and had the more coverage. So what else you can do other than choosing 1Cover.

We recently had to make a claim against our policy for Missed Ports on a NZ cruise. We. were able to submit the claim quickly and easily via the online process. We submitted our claim with the requested supporting documents on a Monday and we were really pleased to receive approval notification on the Wednesday!!

We had to make a claim,1 Cover were fantastic,they made the process so easy and within 1 week,we had a full refund. Save yourself time and money go with 1 COVER.

My daughter and I were devastated to not be able to go on a much planned trip to Bali as we got very sick. 1Cover were fantastic. So helpful and friendly. The claim process was quick and easy and from the day all information was lodged until claim was processed and paid was literally 48 hours! I was literally in awe! I highly recommend 1Cover, a service we have used for many years and will continue to use. Thank you so much to the whole team at 1Cover for your quick, seamless and thoughtful process.

I use One Cover for all my local Australian travel. They cover not just the excessive car hire excess, but include the driver and passengers, luggage and belongings, third party property and persons and loads more. I will never use car hire company default insurers. Not worth the risk!

When attempting to insure for our next trip, you advised that I would need to pay a $200<br/>excess as I had breast cancer 18 months ago.<br/>This is outrageous. The Cancer was successfully removed and I am no more at risk of a re occurrence than someone who has never had breast cancer.<br/>You need to get your medical facts right before you make such demands.