Vicki C.
March 2020
Vicki C.
March 2020
Angela
March 2020
Each time I travel overseas or hire a car within Australia, I take out 1Cover insurance. Thankfully I have only ever needed to make 1 claim. That claim was settled, without any issues within 3 days of me submitting it. I was exceptionally impressed and can recommend this insurance!
Narelle I.
March 2020
was not happy with our island where cancelled my friends have 1cover and they have been told they are not covered for it. we took out cover before this virus happened and no one had the virus on the cruise ship they stopped us from coming to the island because 2 people had the flue
Daniel
March 2020
Excellent communication from my case manager Jayson. He handled all my requests with the uttermost professionalism and provided me the necessary information I needed to provide for my claim. Very pleased with 1Cover, I have always used them with my travels and will continue to use them.
Janet D.
March 2020
Until I receive feed back which travel agentThey are saying it will be 10-12 weeks before we can provide 1Cover with information to continue with insurance claim
Heids R.
March 2020
Prompt and satisfying service, logged claim and within 2 woeking days it was processed, highly recommend this insurance company to others needing travel insurance.
Cnj
March 2020
I recently submitted a legitimate claim because my wife got sick overseas and as a result we had to cancel an organised tour. After submitting claim to One Cover they settled the claim no fuss within a couple of days reimbursing us for the full cost of the tour, cancelled flight plus medical expenses. I cannot praise them enough for the way they handled the claim.
Tim H.
March 2020
1 Cover was exceptional in dealing with my Claim regarding my Sons Medical Emergency whilst in Canada. I contacted 1 Cover when my Son fell ill , from Canada and had a Case Manager who helped me through a Very Stressful Time . My claim was evaluated and approved within 2 days . Fantastic Level of Service which means I will be using 1 Cover for my Preferred Travel Insurance in the Future .
Sam
March 2020
Needed to add to policy and the assistance given by staff was fantastic, I will definitely insure with 1 Cover again.
Nicole R.
March 2020
I just went on my first overseas trip with my kids. Never made a claim before. Of course traveling with kids, accidents happen. My daughter required sutures abroad. When we got hone put the claim in and everything was approved within 30mins. So easy to deal with. Definitely recommend
S D.
March 2020
Over the past 15 years we have made three claims with 1Cover: 1 cancelling prior to a trip for medical reasons, 2. for assistance while travelling and 3. for a motor vehicle claim after returning home. In all three cases we couldn't fault 1Cover. They were prompt, sympathetic, helpful, efficient and paid claims in full. We would not insure with anyone else. Our most recent claim was processed within a week. We have been recommending them to everyone for years and will continue to do so.
Dt
March 2020
As soon as the COVID-19 virus hit Icover were ducking for cover and letting you know that they don't cover for any form of infection. Totally poor in my view.<br/>Make sure you look elsewhere in the furure
Got questions?
The more the merrier right? 1Cover insures groups of up to 25. That means more fun for less hassle.
No, not automatically. If you're cruising for more than 2 nights you must purchase their Cruise Pack in order to be covered for any medical treatment you receive on board and for helicopter evacuation should you require emergency medical assistance.
Yes, if you purchase their Winter Sports Pack add-on. 1Cover provides coverage for skiing equipment. Adventurous skiers can even enjoy off-piste skiing (within resort boundaries).
Yes, you can pay an additional premium when you purchase your policy to reduce the standard excess.
Along with comprehensive cover for your electronics and personal belongings, additional cover can be purchased for specified items. There is also a cruise cover add for those going on a cruise, a Winter Sports pack add on for cover whilst skiing and a wide range of snow sports, an Adventure and Sports Pack to cover a range of activities and Car Hire Excess add-ons.
1Cover doesn't provide protection from insolvency.
You may be able to buy a policy if you are not an Australian resident. Make sure you read the PDS to check their eligibility criteria.
1Cover provides coverage for riding a moped or scooter with an engine displacement of 125cc or less, provided you hold a current and valid driver's licence in Australia. If you plan to ride a motorcycle with an engine displacement greater than 125cc, you must have a valid motorcycle licence in Australia for the specific class of motorcycle you are using.
12 months.
Having too much fun? No problems! You can extend your policy with 1Cover for up to a year. You can apply to extend your policy through their online policy manager.
Yes, up to $5,000 under domestic policies. For international coverage, you must purchase the Rental Vehicle Insurance Excess Pack. This coverage applies to a variety of vehicles, including a campervan, car (4WD, coupe, convertible, hatchback, sedan, SUV, utility, van), minibus, motorhome or people mover that is equal to or less than 4.5 tonnes.
1Cover travel insurance policies are underwritten HDI Global Specialty SE - Australia. 1Cover issues and manages the policies as an authorised representative of Coffre-Fort Pty Limited ABN 66 125 358 518, AFS Licence No. 472457.
Sydney!
Great support from 1Cover, my travel claim was processed very quickly without any problems. I presented all my receipts/invoices for 1Cover, & they accepted all