Nadine
November 2014
Nadine
November 2014
Stella
November 2014
Fast, easy, well priced, very convenient having details and contacts sent via text and email. Have recommended to many friends and would use 1Cover again . The one year cover is a good deal for frequent travellers.
Kim
November 2014
I phoned for a quote. The product knowledge of the operator was excellent. Certainly value for money having peace of mind that your covered no matter what. <br/>Incident free Travel Cover holiday... !! Thankyou
Catherine B.
November 2014
We have been using 1Cover for a number of years. Never had any problems and the cover is fantastic value for money and peace of mind. Had a claim a few years ago which was handled quickly and efficiently. The overseas support was first class. Thank you.
Arzan
October 2014
I recently lodged a claim against my travel insurance policy with one cover. The claim number is in the subject line<br/><br/> Attached below are all details of claim <br/>I have waited the 10 business days and then today I get a call from a soft spoken lilly who is apparently the claim manager for my claim<br/><br/>She asks me to re iterate the details of my claim, which I do. She then proceeds to tell me since I put a bag down by my side instead of holding it, I haven't taken reasonable care of my belongings and that my claim will be declined. I ask her if I can speak to someone else and she says wait for a letter and that will tell you what to do. I push the issue and then she starts talking over me and I said, sh*t will you let me talk and then she hung up because I abused her.<br/><br/>Understandably I raise my voice a little and say "sh*t" and she says I need to stop swearing and then hangs up on me!!! Are you serious?<br/><br/>On the financial ombudsman's site.. They encourage me to contact the company first to resolve my dispute but I can't even find them there because they are so dodgy. You guys own that company so now I'm contacting you and hopefully you can help me out<br/><br/>I put my bag by my leg (touching it for **** sake) for less than 5 mins. I don't think that's not taking care of my belongings and for you guys to say that and then decline my claim is abhorrent.<br/><br/>I have never claimed on a travel policy for myself in my life. I always do the right thing and purchase travel insurance. I chose 1 cover because the price was really good. To good to be true.. Turns out it is because they're clearly not going to pay any claim.
Kerry P.
October 2014
I have used 1Cover several times in the past and I only have had to make one claim- thank god - and I found them to be excellent with payment of expenses and reimbursements to me. The only thing I was not reimbursed for was airport parking. A small price to pay for the amount of claim that was submitted. Cover easy to purchase on line and as I was a repeat customer, I only had to phone this time and all my details came up in the system. It took less than 5 minutes for this to be done. I recommend 1Cover to anyone I know travelling overseas. Staff were very helpful when the claim was submitted.
Ken W.
October 2014
Our knowledge that we had excellent cover added to the enjoyment of our trip, as it gave us peace of mind and allowed us to concentrate one fun things. The initial premium was good value for money, leaving more for us to spend during our holiday.
Lorraine R.
October 2014
The travel insurance was very easy to purchase online in just a few minutes and covers everything I need- no need to claim after the holiday so even better, thankyou 1Cover !!
Janine
October 2014
My previous trip I broke my leg whilst in Thailand and needed urgent surgery. 1Cover were amazing with their help. They paid all my hospital bills and their medical team rang me every day to check on my progress and treatment. Their care provided reassurance whilst in a foreign country.
John H.
October 2014
No worries travelling with 1Cover. We spent two weeks touring with "Outback Spirit", using a different hotel/motel accommodation every night. This was followed by two weeks operating from a single base using a hire car for daily travel. Worry-free travel and touring with 1Cover.
Howard C.
October 2014
Fortunately, no need to claim this time but previously,I did, and 1Cover were fast and helpful in settling my claim. I will continue to use and recommend them in the future.
Stanley
October 2014
I have used 1 Cover several times. The only thing I don't know is the claim experience, as everything went well on each and every trip. Good Omen? Otherwise 1 Cover is excellent, highly recommended.
Got questions?
The more the merrier right? 1Cover insures groups of up to 25. That means more fun for less hassle.
No, not automatically. If you're cruising for more than 2 nights you must purchase their Cruise Pack in order to be covered for any medical treatment you receive on board and for helicopter evacuation should you require emergency medical assistance.
Yes, if you purchase their Winter Sports Pack add-on. 1Cover provides coverage for skiing equipment. Adventurous skiers can even enjoy off-piste skiing (within resort boundaries).
Yes, you can pay an additional premium when you purchase your policy to reduce the standard excess.
Along with comprehensive cover for your electronics and personal belongings, additional cover can be purchased for specified items. There is also a cruise cover add for those going on a cruise, a Winter Sports pack add on for cover whilst skiing and a wide range of snow sports, an Adventure and Sports Pack to cover a range of activities and Car Hire Excess add-ons.
1Cover doesn't provide protection from insolvency.
You may be able to buy a policy if you are not an Australian resident. Make sure you read the PDS to check their eligibility criteria.
1Cover provides coverage for riding a moped or scooter with an engine displacement of 125cc or less, provided you hold a current and valid driver's licence in Australia. If you plan to ride a motorcycle with an engine displacement greater than 125cc, you must have a valid motorcycle licence in Australia for the specific class of motorcycle you are using.
12 months.
Having too much fun? No problems! You can extend your policy with 1Cover for up to a year. You can apply to extend your policy through their online policy manager.
Yes, up to $5,000 under domestic policies. For international coverage, you must purchase the Rental Vehicle Insurance Excess Pack. This coverage applies to a variety of vehicles, including a campervan, car (4WD, coupe, convertible, hatchback, sedan, SUV, utility, van), minibus, motorhome or people mover that is equal to or less than 4.5 tonnes.
1Cover travel insurance policies are underwritten HDI Global Specialty SE - Australia. 1Cover issues and manages the policies as an authorised representative of Coffre-Fort Pty Limited ABN 66 125 358 518, AFS Licence No. 472457.
Sydney!
Having used travel insurance every year for overseas travel, this is definately one that I would highly recommend to all of my friends. It is easy to claim with them as well as get in touch with them for any reason necessary.