Umair S.
November 2023
Umair S.
November 2023
Trevor0413
November 2023
I was happy with the way my claim was settled. But like many travel insurance companies these days, they add too much to their premiums for older passengers who have their AF condition under control.
Annette G.
October 2023
I sent in my claim about a week after arriving home and within a week I had the claim processed and received the money within the next week.<br/>Excellent service!
Nathalia A.
October 2023
I highly recommend you guys to all my friends after the experience I had! 1cover was very kind and patient, and helped me trough the whole situation in Indonesia with no stress! Absolutely amazing guys, really appreciate it!
Best D.
October 2023
I have used 1Cover Travel Insurance for many years now and have always had good service. <br/>My last cover was for a long (35 days) cruise. This time we had medical treatment which was expensive. At the end of the cruise I made a claim to 1Cover and they processed this claim in less than one week which was excellent.
Andy C.
October 2023
After having some medical issues in the USA and submitting a claim to 1Cover they were very helpful, supportive and efficient. Matt handled the claim and did so in a friendly, diligent and professional manner and I’m extremely grateful for the way it was handled and for the claim being processed a lot quicker than I expected. Thank you!
Lola T.
October 2023
I inadvertently only added one of two medication receipts to my original claim. I emailed 1cover. It wasn't an issue. Could send details through. It was received and acted upon very quickly.<br/>Happy customer
Adam C.
October 2023
We have used 1Cover on numerous occasions and we have had to claim a couple of times. We find the claim process very easy and the claim payments are always made very quickly. When we purchase the insurance online it is very easy & we find that the premiums for the cover is always cheaper than other insurance companies. Thanks once again
Harri L.
October 2023
It's a little difficult to provide a full review as I did not need to make a claim (which ultimately no one wants to unless they need to). However the process to purchase the 1Cover travel insurance was extremely straight forward and completively priced. It is for that reason we have continued to choose 1Cover.
Lola T.
October 2023
I was happy with return response time regarding my claim. 1 Cover covered my expenses except the $200.00. I personally think that's a bit excessive but I guess most insurance companies do the same or similar.
Bernard J.
October 2023
1 Cover hid behind "Fine print" to reject a travel claim. We cancelled a holiday to Bali as my mother in law suddenly became ill and my wife needed to travel to South Africa urgently. We claimed loss of accomodation in Bali. 1Cover said it would not entertain claim because my mother-in-law lived overseas. I read the main summary points on coverage of the policy, which said nothing about family being overseas. I will never use 1 Cover again
Glen W.
October 2023
Lodged a medical insurance claim which was simple and straightforward. Claim was processed quickly and was straightforward to get. Service was excellent
Got questions?
The more the merrier right? 1Cover insures groups of up to 25. That means more fun for less hassle.
No, not automatically. If you're cruising for more than 2 nights you must purchase their Cruise Pack in order to be covered for any medical treatment you receive on board and for helicopter evacuation should you require emergency medical assistance.
Yes, if you purchase their Winter Sports Pack add-on. 1Cover provides coverage for skiing equipment. Adventurous skiers can even enjoy off-piste skiing (within resort boundaries).
Yes, you can pay an additional premium when you purchase your policy to reduce the standard excess.
Along with comprehensive cover for your electronics and personal belongings, additional cover can be purchased for specified items. There is also a cruise cover add for those going on a cruise, a Winter Sports pack add on for cover whilst skiing and a wide range of snow sports, an Adventure and Sports Pack to cover a range of activities and Car Hire Excess add-ons.
1Cover doesn't provide protection from insolvency.
You may be able to buy a policy if you are not an Australian resident. Make sure you read the PDS to check their eligibility criteria.
1Cover provides coverage for riding a moped or scooter with an engine displacement of 125cc or less, provided you hold a current and valid driver's licence in Australia. If you plan to ride a motorcycle with an engine displacement greater than 125cc, you must have a valid motorcycle licence in Australia for the specific class of motorcycle you are using.
12 months.
Having too much fun? No problems! You can extend your policy with 1Cover for up to a year. You can apply to extend your policy through their online policy manager.
Yes, up to $5,000 under domestic policies. For international coverage, you must purchase the Rental Vehicle Insurance Excess Pack. This coverage applies to a variety of vehicles, including a campervan, car (4WD, coupe, convertible, hatchback, sedan, SUV, utility, van), minibus, motorhome or people mover that is equal to or less than 4.5 tonnes.
1Cover travel insurance policies are underwritten HDI Global Specialty SE - Australia. 1Cover issues and manages the policies as an authorised representative of Coffre-Fort Pty Limited ABN 66 125 358 518, AFS Licence No. 472457.
Sydney!
For a family of 3 it was really good highly recommend it they’re reputable I recommended it to myself as well