1cover Travel Insurance Review

The claim process was easy, ran smoothly and most of all we were compensated for the monies that we had to spend whilst away. I would recommend 1Cover to anyone travelling.<br/><br/><br/><br/><br/><br/><br/><br/>

Whilst overseas, I was taken by ambulance to hospital due to allergic reaction. The fees seemed quite expensive, however I simply scanned the documents and send them to 1 cover and received full payment by 1 cover prior to the bills being received. Awesome assistance in a timely manner.

First time I've used 1 Cover & sadly I had to claim but they came good and I'm a happy customer!

Have had to chase up my claim after not hearing from 1Cover for over a month. Useless, expensive and didn't even provide advice when things have gone wrong during my travels.

Got a fast response, and paid more than I expected for my stolen phone. Only niggle... Sad that only pay out on cash when on your person....as a snorkeller, swimmer and diver, I have to leave it with someone.

Very customer focused, caring, fast processing of claims, organised review. Already recommended 1 Cover to my friends who travel frequently.<br/><br/>

I can highly recommend 1cover travel insurance. the process of making claim was fast and easy with great customer service and information provided

I have had 1Cover travel insurance for years and never claimed. <br/><br/>Last trip both my money and my passport were stolen which was not a pleasant experience and incurred numerous costs both in money and time. <br/><br/>I rang their emergency line and while there wasn't much they could do, they were empathetic and gave me some options and worked me through the next steps - you need that when you sitting in a foreign country with no money and no official identity.<br/><br/>I sent in a mega claim with all my receipts and police reports and about 10 days later, the money was in the bank. The one email conversation I had with 1Cover was great - quick response, clear explanation. <br/><br/>Couldn't ask for more - easy to follow claims process, great staff and rapid turnaround time. Thanks.

While mine was a simple claim, i appreciate the ease with which it was assessed and the promptness of the refund

when I first realised there wold be a problem, I called the call centre and spoke to someone who didn't work for 1cover but a call centre of sorts. He registered the potential claim and followed me up the following day to make sure we were ok. When we returned, I followed up, was advised which documents were required, sourced those (Not too hard really), lodged the claim and received payment within 10 days. Great service!

Lodge online & customer service with call back was great. Explained everything well, process was simple & I'm line with timeframe advised. <br/>

Outstanding customer service backs up easy to understand, use and claim travel insurance products. Will never need to shop around for travel insurance again, strickly a 1 Cover person from now on :)