1cover Travel Insurance Review

I travel many times a year and you never know what can happen on your trip, over the past 10 years i have only used 1Cover, whatever happened i was always looked after and assured the cover will always be there if needed. I have noticed a increase in policy prices and recently the online policy extension has been removed :( hope this will be addressed quickly and it wouldn't hurt to add a discount for long term customers or when extending a policy...

My husband and I traveled to Portugal to visit our son with the intention from the outset that I would stay longer returning a month later.<br/>As such we had 2 different return dates.<br/>When I extended my stay a further 3 weeks I notified ICover who charged me to extend my policy-perfectly acceptable- but when I asked why it was so expensive almost the cost of the initial coverage they said it included my husband even though he was already back in Australia.<br/>When I challenged the ludicrousness of this the response was that he was on my policy and need to be covered.<br/>When I asked if there were any problems splitting the return dates I was not informed about this prior to our travel. Clearly from the information I provided from the outset we were going to be needing two different covers.<br/>Consequently I feel that you omitted critical information to provide misinformation and I will be contacting Consumer Affairs and reporting ICover.<br/>

As above. Have been lucky. You wld get a 10 rating if u covered jet lag!! Always find u competitive with pricing so all good. Have used 1cover few times now.

We have been using 1 Cover for years and travel often.Had one claim only and had no problems. Will definately keep using them

I found the process of buying the policy easy and communication helpful. Thankfully we did not have to use this insurance. A welcome home email was most welcome. We will use this company again. On saying this, it takes a claim to really know a company.

I found the process of buying the policy easy and communication helpful. Thankfully we did not have to use this insurance. A welcome home email was most welcome. We will use this company again. On saying this, it takes a claim to really know a company.

Got sickness overseas, emailed with a query. No response for 2 days, got told query was forwarded. Never heard again.

Easy to purchase, got a $20 voucher when my friend took our travel insurance using the promo link I sent. Didn't need to make a claim.

I was covered for everything I needed and it wasn't too expensive. I received the confirmation email and PDS quickly .

I was honest with 1cover and told them about the tests I had last year for atrial fibrillation, results were no fault found, but 1 cover still over charged me and set the excess way too high and coverage way too low. I will be retracting my recommendations I have given to my friends and will not consider ever using 1 cover again

Disappointed - my baggage was delayed 48 hours so had to shop for essentials to get by. Inconvenienced - unable to do as much as planned. My walking shoes were in baggage and although I did some walking the only shoes I travelled in caused a lot of foot discomfort. !Cover said I was not covered for delayed baggage - only lost baggage. If it was lost for those 48 hours I assume I could have claimed.

Half way through my holiday to N.Z I was unfortunately hospitalised for a week with Pancreatitis. The team at 1Cover took care of everything for me, even daily calls to see how i was recovering. I have used 1cover before and will be again in the future for all my holidays. The process was genuine. Thanks Dylan.