Frederick M.
August 2017
Frederick M.
August 2017
Sayaka T.
August 2017
I continue to buy travel insurance for the "what if" factor but never once have I been rewarded for my loyalty to 1Cover. Surely I should be eligible for a discount considering I buy travel insurance several times a year.
Rebecca L.
August 2017
I've been using 1Cover for my international (and some domestic) travel for years. Their customer service is fantastic, and I have never had an issue with a claim -- communication is clear, and approved claims are paid out promptly. Discounts for repeat customers!
Melissa J.
August 2017
But I felt safe knowing I was covered in the event that something did happen. <br/>Safe easy to talk too and getting cover was quick and easy.
Kenth N.
August 2017
After getting sick in Thailand and ending up in hospital 5 years ago and insured with 1Cover we always use 1Cover. It was so easy and no problems at all. They even called the hospital / my room to make sure everything was ok! Would not go with another company. <br/>Sussi
Natasha
August 2017
I damaged my iPad on holiday. Couldn't obtain the purchase receipt. Expected the claim to be declined. Opposite occurred! Wow.
Bob
August 2017
I recently travelled to the U.S.A. and I needed to see a doctor urgently - this was expensive just for a consultation (US$375). Fortunately I had 1Cover Travel Insurance. I put in a claim for the medical expenses when I came home and the claim was paid in full (less the excess) and promptly. This is consistent with my excellent previous experience with 1Cover - getting a cheap insurance that puts through through the hoops over claims is not worth the saving. I now always use 1Cover.
Susan B.
August 2017
I was very happy with the way 1Cover kept in touch with me during my trip, just checking on me. Even more happy that I had no mishaps during my time away and didn't need to avail myself of their services. Thanks for being there 1Cover!
Brian H.
August 2017
1 Cover where fantastic in every way. Very easy online user friendly site and follow up at al times was first class.
Teena N.
August 2017
Staff helped me to choose the right cover for us. Could not have been more helpful. Would reccommend to everyone who is looking for no nonsense travel insurance.
Charles C.
August 2017
My camera was completely destroyed through an accident. I received claim payment within 2 weeks of arriving back in Australia. The payment was a little over 60% of the new value of camera and lens taking into account depreciation and an $100 excess. The claims process was simple and straightforward. But of course I did need proof of purchase and a camera technician's appraisal of my ruined equipment.
Robert S.
August 2017
Have used this company for our last few trips overseas. Had to make a claim on our last trip.<br/>Just printed the form off, filledit out - but take the time to complete the form properly - and posted it off with the required papers. Received a phone call to clarify a few details. One particular item was not covered but 1Cover did give a gratuitous payment for the item. Money was deposited into our account very quickly and a letter was received detailing the amount paid.<br/>Will definately take out cover with them again for our next trip overseas. <br/>
Got questions?
The more the merrier right? 1Cover insures groups of up to 25. That means more fun for less hassle.
No, not automatically. If you're cruising for more than 2 nights you must purchase their Cruise Pack in order to be covered for any medical treatment you receive on board and for helicopter evacuation should you require emergency medical assistance.
Yes, if you purchase their Winter Sports Pack add-on. 1Cover provides coverage for skiing equipment. Adventurous skiers can even enjoy off-piste skiing (within resort boundaries).
Yes, you can pay an additional premium when you purchase your policy to reduce the standard excess.
Along with comprehensive cover for your electronics and personal belongings, additional cover can be purchased for specified items. There is also a cruise cover add for those going on a cruise, a Winter Sports pack add on for cover whilst skiing and a wide range of snow sports, an Adventure and Sports Pack to cover a range of activities and Car Hire Excess add-ons.
1Cover doesn't provide protection from insolvency.
You may be able to buy a policy if you are not an Australian resident. Make sure you read the PDS to check their eligibility criteria.
1Cover provides coverage for riding a moped or scooter with an engine displacement of 125cc or less, provided you hold a current and valid driver's licence in Australia. If you plan to ride a motorcycle with an engine displacement greater than 125cc, you must have a valid motorcycle licence in Australia for the specific class of motorcycle you are using.
12 months.
Having too much fun? No problems! You can extend your policy with 1Cover for up to a year. You can apply to extend your policy through their online policy manager.
Yes, up to $5,000 under domestic policies. For international coverage, you must purchase the Rental Vehicle Insurance Excess Pack. This coverage applies to a variety of vehicles, including a campervan, car (4WD, coupe, convertible, hatchback, sedan, SUV, utility, van), minibus, motorhome or people mover that is equal to or less than 4.5 tonnes.
1Cover travel insurance policies are underwritten HDI Global Specialty SE - Australia. 1Cover issues and manages the policies as an authorised representative of Coffre-Fort Pty Limited ABN 66 125 358 518, AFS Licence No. 472457.
Sydney!
Got cover for trip to Fiji, cracked a tooth got it repaired claimed. Got a phone call and had to provide proof that the tooth was natural. If not you cannot claim, who being over 50 have all there own teeth natural, no filling or repairs. The cover was cheap and I suppose that what you pay for is what you get. Buyer beware.