Tick Travel Insurance Travel Insurance Review

I was very pleased to find that this insurance company actually does give good service when you make a claim. Understandably, they needed a lot of documentation but when it was all provided and the incident proven, they paid out the claim without hesitation. Very refreshing to find an insurance company that is easy to deal with.

Good priced. Don’t know about claims as I didn’t have to claim. Easy access to information and easy to purchase online.

I was in the unfortunate situation recently where Jetstar had cancelled my international flight. Although Jetstar refunded my flight cost, I had to purchase an alternate flight at double the price so I could continue my trip.<br/>Tick DOES NOT cover you prior to departure. As I had not commenced the trip my claim was rejected.

Avoid at all cost, online claim form did not work. <br/> Manual application through emails back and fourth for 1-2 months over 100 emails. No response, they try not to pay you out or help you. Multiple claims officer working on your claim, confusing and purposely mixing it up. About 5 people replying to your email with no clue, trying to confuse you so you can back out. Asking for extra extra documents when you're already back in your country. While it was happening i've asked them to send me a list of documentations i need to fill out or have to process this claim. I've submitted everything on the list and they're still avoiding me!!! I am still fighting my case, will not rest until my claim has been processed. Dodgy Dad was in the hospital, they hung up on me didn't return my calls, didn't help or even show their concern. Stick to the 3 big names I made a mistake and i regret it so much.

Had previously made a claim and after a lengthy process of supplying information was told it did not cover my stolen phone

I have used Tick insurance for quite a few years now, the online application is easy to use especially for pre existing health conditions, I have made 2 claims in about 5 years, one was a minor claim the other was a full refund on a holiday I couldn’t take due to ill health, both claims were settled with ease.

We've used Tick Travel Insurance now on several occasions. We have found their overall all operation, service and value for money to be second to none.<br/><br/>All credit Tick and unconditionally recommended.

Had terrible time trying to communicate as emails kept bouncing back fortunately I kept a phone number that your rep called me and I was able to callback

In 2017 our flight home was delayed for 3 days. The airline were uncooperative in providing the required paperwork, so Tick contacted them direct, and promptly paid our claim. Excellent service.

The purchase was simple through Compare the market. I am yet to go on the trip will complete the review on my return

Very good work by the team at Tick Insurance Every hing was handled very quickly. Will use them next time I need Travel Insurance

Bought travel policy on Choice recommendation. Big mistake. Claim process for stolen baggage an absolute nightmare and still not finalised after more than three months. Will get less than half the value of my luggage, due to excessive rigidity and high depreciation.