Tick Travel Insurance Travel Insurance Review

I had to see the Dr. on board our Mediterranian cruise and my account came to $1300, I put in a claim and they didn't hesitate to to give me my money.

Not yet received our policies, 3 booked and paid for, received the receipts but no policies sent by email yet. not a good experience as yet.

Having a few medical issues and receiving outrageous quotes of over a $1000 I was so pleased to find Tick Travel and get such a great quote - thank you

I have been on many trips but never actually used my travel insurance. This was the first time my phone was damaged and I had to use it. It was very easy to file claim on their website. And their team responded to my emails quickly. And after all clarification they processed the claim quickly. I will recommend tick insurance to everyone. Easy claim filing and quick processing

Missed Port is claimable on your online claims portal but it isn't defined in your policy, so why have it as a claimable item?

I have always taken out full travel insurance but from now will only take cover for hospitals and cancellations, was unable to pickup laundry recently in HongKong prior to early next day departure due to everything closing due to typhoon warning. Claim was knocked back due to being unable to provide proof of ownership which to insurance companies means receipts (Do you keep receipts for all your clothing you take on holiday)

Tick Insurance have a very misleading policy.Will take your money but god forbid if you make a claim. My claim took forever feedback was intermittent and unprofessional there also was a language barrier.<br/>Emailed Tick insurance also called to discuss my claim never received any follow up so in the end I put in a complaint to AFCA.<br/>Don’t insure with Tick Insurance especially if you are travelling.

Pretty reasonable experience having used Tick twice now. Only one concern when making a medical claim it was denied as being under the excess, which was not clear at the time of taking out the policy.

how many people keep receipts ,in our day, not many, we did have a police report but even that was not accepted, we will never use Tick again, and would not recommend them to anyone. The worst and most stressful experience, we have ever had, thanks for nothing.

Tick travel insurance covered damaged during my trip. They were rather quick in processing the claim and customer service is excellent.

My experience with Tick travel insurance, though the claim process was a bit slow and too many unnecessary questions and docs requested for a relatively small claim. But overall was ok.I will encourage my Travel Group to use Tick Travel Insurance !

Terrible customer service, made a stressful time even worse. I did all the hard work and still got next to nothing back. Ended up out of pocket thousands of dollars and the international standard hospital I was at got my son’s diagnosis wrong which was the whole claim problem, and insurance company wasn’t interested. No remorse, no empathy, all just about the money. Claims to be an Australia country, yet all calls were to and from the Philippines. Would never use again and/or advise or recommend to anyone.