Christine Z.
February 2017
Christine Z.
February 2017
Vanessa L.
February 2017
Our flights were cancelled to to 'Operational Requirements' Insure and Go wouldn't pay my claim. FACT most flights are cancelled and this is the reason cited. It covers a multitude of reasons under this title. CHANCES ARE YOU WILL NOT BE COVERED FOR YOUR FLIGHT CANCELLATION. Something completely out of your control.
Vanessa L.
February 2017
Insure and Go don't cover you at any level policy, even Gold cover, if your flight is cancelled due to "Operational requirement' which covers a multitude of reasons under this title. There are 3 reasons why flights get cancelled, Bad weather, Machanical problems and Operational requrments. FACT - most flights are cancelled for operational requirement, so it is EXTREMELY LIKELY THAT YOU WILL NOT BE COVERED
Ivanka S.
January 2017
Insureandgo refusing to accept claim because I do not have original receipts of suitcases which were severly damage in transit, despite all other documents, photos and damage report by airline provided to them. <br/>
George G.
November 2016
for older people this is a great deal from a top insurer . could not fault the benefits offered
Marilyn G.
November 2016
I have only ever taken out cruise insurance, but, have found it covers everything I think could go wrong. I have found the price to be competitive and reasonable. I have only needed to claim once and it was a very was process. The claim was settled and paid in a couple of weeks. Very happy with the service and will continue to use them in the future.
George G.
November 2016
very happy with the offer and the cover of the travel insurance by comparison to the other companies who have age limits
Janice E.
November 2016
When I compared all travel insurance this was the best for me,I was looking for a cheaper one that I could afford.
Ernie V.
November 2016
I insured my mother for her holiday to Greece.<br/>Unfortunately she got ill while overseas and we lost her 1 week ago.<br/>Insure and Go has been amazing, from when I notified them of her illness until they repatriated my mother back home.<br/>You can't get more experience with dealing with them that what I have just experienced.<br/>I flew to be by her side for a whole month and they supported me and my sister that came over to take over from me all the way.<br/>Thank you Insure and Go, I will never forget what you did for us.
Christine Z.
October 2016
We were in China when a respiratory infection made me very ill and we had to miss a post tour. In China where no one speaks English. We were totally isolated needing medical assistance and the people on the other end of the phone were just so detached. No reccomendation to assist us in any wya no address where an English speaking doctor was, nor havong an voice on the other end of the phone who cared and my husband was so distressed but no one offered any help. Never ever think that this company would help.comletely isolated without help I would not wish this on anyone. would never choose Insure and Go.who do not know what the word help means.
Chris
October 2016
Do not waste your money on INSUREANDGGO. I dont believe you will see an authentic positive review of this company when it comes to making a claim. I chose INSUREANDGO because of their apparently good value... Big Mistake! . My luggage containing mostly clothing,personal items and some souvenirs was lost by the airline. My INSUREANDGO claim is void because I do not have original puchase receipts for all items lost. Who has receipts for clothes bought more than a couple of weeks ago? Even if I did have receipts I am advised by Insureandgo that my claim is invalid because the airline could not state a proven loss within 30 days of the trip completion. The airline spends some time and effort in their own search before issing such a statement. Even if you avoid these two tricks Insureandgo has plenty of fine print to fall back on. This is a good example of a seemingly proper company that will do whatever it takes to avoid their side of the contract and in doing so they prey on the trust of travellers. Do not waste your money with INSUREANDGO (and others who use them eg TICK INSURANCE).. When it comes to a even a simple claim they will be unhelpful, and full of tricks. BEWARE you are NOT INSURED when you put your money their way unless every syllable of their fine print is adhered to. INSUREANDGO are bad news and should be avoided completely.
Julie S.
October 2016
DO NOT USE THIS INSURANCE COMPANY. When my internal flight in Mongolia was cancelled due to weather and I missed all my international connections, I had to rebook flights home, incurring a cost of $1900. Insureandgo denied the claim on the basis that their list of inclusions for cancellations doesn't cover cancellations due to weather. Weather items are NOT listed in their exclusions. It seems I should have read the list of inclusions and tried to guess which items they ommitted and which items might happen to me. This insurance policy is worse than not having insurance - I wasted the money on their premium and incurred expenses.
Got questions?
Insure and Go allows you to buy a policy up to 10 people online.
You are if you purchase a Cruise or Annual Multi-Trip policy.
Yes as long as you pay for their winter sports package. You're covered for unlimited medical evacuation from the slopes, $600 for your pre-booked Lift Passes and Ski Packs and $1,250 cover for damage to your winter sports equipment.
Yes if you pay an additional premium when you purchase your policy.
Natural Disaster cover, Business cover and Activities Plus are upgrades you can include on your policy.
Insure&Go policies contain exclusions relating to financial default. Claims may not be covered due to this event.
Yes, as long as you have valid Medicare cover, private health care or student travel
You are covered to ride a bike up to 500cc if you hold a licence to operate the motorcycle in the country you are travelling in and hold the equivalent licence in Australia.
12 months.
Having too much fun? No problems! You can extend your policy with for up to a year, as long as your initial policy has not expired. Just give them a call on 1300 401 177.
Yes, when the Silver and Gold level of cover is selected and must be one of the following vehicle types:
- Campervan or motorhomes under 6 tonnes; or
- Coupe, 4WD, hatchback, minibus, people mover, sedan, station wagon or SUV; or
- Motorcycles or mopeds,
with less than 9 seats, owned by a licensed rental company or agency.
21 days.
This insurance is underwritten by the insurer Europ Assistance Australia Pty Ltd, ACN 140 219 594, AFSL 552106, trading as Insure&Go and other brands.
Sydney!
When travelling we all like a good deal but it is when you have to claim that is the difference so the comments from those who have had to claim are so much more important than "excellent deal "Easy Application" It is the one thing people think will never happen on a holiday that you have an accident, you become ill, that happens and when it does take note of reviews.