Insure & Go Travel Insurance Review

We had to cancel our dream holidays due to myself getting diagnosed with cancer one week of going. The claims department was excellent, dealing with the one person for our case was excellent, they kept us informed all the way. Not having to cover everything all the time was a godsend. We received our refund very quickly in the time they said. Very happy with the service. We have always used insure and go and will continue and also word of mouth for our friends Thankyou.

I was sick in India and and on my return to Australia I thought I would be entitled to some sort of return it was a total waste of time after I sent all the proof of Doctor's bills copy of passport etc. to be told I was not entitled to any return. I will not be wasting my time again.

Even though the policy was taken out months before the injury which required cancellation of the policy, the required verification for the operation seemed unreasonable. One policy for two people with a $100.00 access that was deducted twice seemed unreasonable. Once bitten twice shy. Never again Insurance Go.

InsureandGo were highly recommended to me when we immigrated to Australia. We required travel insurance for a pre-existing medical condition, which meant many of the big insurers do not provide cover, including Bupa our own healthcare insurer. We applied online and were accepted immediately, no stressful additional forms or Specialist letters required. I felt fully supported by Insureandgo throughout the entire process. I even phoned to double check our cover and policy was ok. They were very prompt, professional and extremely customer focused. I received an additional email prior to my trip to Singapore, with helpful travel tips, but more importantly, I felt like a highly valued customer who wasn't forgotten once I made my payment - Insureandgo focus on their customer's positive experience, ensuring they are well taken care of and supported from start to finish. After returning from a wonderful holiday, I received a final follow-up email, asking if I had a great trip, Included in this email was a direct link to their online claims form. Insureandgo are highly organised, stress free and fabulous!

Look around all the big insurance companies and none could compare to insureandgo. I have been using them for a few years and costs have not risen much still around $100 for gold.

We have been insuring with insure n go for about 5 years, we usually travel twice a year....only one claim....Bali volcano delay....it was handled quickly and professionally

Whole policy including medical conditions can be done online, in less that 5 minutes I had us both insured with medical conditions approved. So quick and easy compared to other insurances. When I had the misfortune once to have to claim it was dealt with immediately and the reimbursement was to hand in under 14 days. Highly recommend

Very happy with the value for money aspect, but disappointed that my calls were never returned after I went to the help no., I then managed to apply online, so the call wasn’t needed after that.

Only had to make 1 claim in many trips insured by you. Needed to provide enough paperwork to write a short novel and it took a long time to process, but you did come through.

I have not had to make a claim, but so far so good. Website is easy to navigate, and quote option also good.

I believe the proof of my satisfaction of your services, prices, and your front line services are the reason i have been with your insurance company for the last 6years for all our travel.

Top product with no fuss attitude. You only pay for what you need as an option every insurance company should learn from. Highly recommend to anyone.