Insure n Go Travel Insurance Review

I have bought InsureandGo travel insurance three times now. I find it very easy to purchase on-line, there seem to be few hassles with age or previous medical history, as long as you are honest in your replies, and the rates are more than favourable with other insurers. I saved more than 30% compared with the next priced Insurer.

When taking out the policy originally, we asked questions about the coverage of an annual policy and received clear responses. When we had to make a claim due to illness, phone responses were very clear and processing of our claim was thorough and timely. Great service

In February 2018 I went to Cambodia with my daughter and she was included on my insurance policy. She was booked to fly out of Nagoya, Japan on February 9 but ANA cancelled the flight. She was rerouted through Bangkok and had to buy a new ticket. She claimed the difference in the cost of the two tickets but was refused.

Very good to deal with I was able to cancel one policy and take out a cheaper one with them no trouble at all.

Haven't traveled yet. All companies are good until you put in a claim. Hopefully if I have to (hopefully won't) that everything will be acted on promptly.

We recently went on a cruise holiday, the insurance was easy to buy (except I couldn't work out how to add days in Singapore before and after our cruise). I got quite sick on the cruise and had to visit the Medical Centre several times, quite an expensive exercise. When I got back I submitted my claim and was paid within a week. Easy as!

I purchased travel insurance online and i had mistakenly put the return date as 2 days early. I called, thinking they could just amend the return date and I could pay the difference. I was told by the consultant that they would have to cancel the policy and I would have to re-purchase the policy as I had put in the incorrect date. I then asked if I could purchase 2 days' insurance to make up the shortfall. I was told that the minimum was 3 days. Frustrated, i told her to cancel the policy. I was told to expect a full refund in 5 business days. Needless to say, I will be buying my insurance elsewhere.

kept me up to date at where my claim was. Dont think I should have been penalised for another excess on the robbery in Buenos Aires. Overall happy with the time the claim took to be verified and passed for payment. Thank you

My wife had a kidney transplant 10 years ago and this is the only company we could find that would cover us.

Only just changed to Insure and Go. Saw the advert in RACV email. Was previously with QBE and we liked the fact that we could get married couple on one policy

I have taken out cruise insurance with Insure and Go the last few times I have travelled. On my last trip I had a claim for a lost item. I did ensure I had reports and reported the item as lost. When I returned home, I submitted my claim and was very impressed with Insure and Go. The claim was paid in a timely manner and I would definitely use them again as are my friends now.

Have been insuring with you for sometime now on recommendation originally by Canstar. Do all our travel insurance with you as your help desk and staff are fabulous, clear and concise with their diction and attitude to seniors. Nothing has been too much trouble for the people who have helped me decide which policy I need. Have not had to claim and hope never to need to. But am sure your service will be the same.