Insure & Go Travel Insurance Review

Would rather use those free travel insurance covered by credit cards.Recently bought one with Insure and Go paying around AUD1200. For Australian residents, there is reciprocal health agreement between Australia and few foreign governments like UK, Italy, NZ etc. (free to us). When you buy this insurance, they expect us to go to these public system and join the long queues that is free to Australian residents anyway.We pay premium to "skip-the-lines" in attractions such as Vatican city, Louvre Museum and many others but are told to join the long queues in public systems. This is unreasonable and just a rip off! You have to pay unnecessary travelling costs and waste a lot of time waiting, in addition to language issues in public hospitals of non-English speaking countries. Also, I've provided travel itinerary and consultant don't tell you on this important clause. But when you are there and needing medical assistance, they will slap you with their PDS "Policy Disclosure Statement (PDS) that the "insurance will not cover private medical treatment where satisfactory public care or treatment is readily available in any country under any reciprocal health agreement between Australia and any foreign governments and we have agreed this is medically necessary." I would not have bought this insurance if I were informed of this when buying. There is no peace of mind and bring unnecessary anxiety when you buy this travel insurance thinking it covers all medical assistance. There is absolutely no value at all!

We have insured our trip but have not gone on our holiday as yet. Considerably cheaper than other insurers easy to apply

I brought my policy via Raiz as they reinvest back to your Raiz account I was pleasantly surprised at value and coverage. Hope I don’t need to use i

The best customer service I have received in years. Nothing was too much trouble for the young lady. Her managers should certainly give her a well done. Service as it used to be years ago- customer care service. Brilliant.

Used InsureandGo quite a few times, especially when they have extra discounts on offer, they have great prices and thankfully have never had too make a claim.

The on-line process was user friendly and trouble free. It was an efficient and time saving process without the need for time consuming phone calls.

Always found them competitive, a very user friendly site, and after a recent claim experience, thorough and fair. Can not see any necessity not to carry on using their product.

Very easy to navigate the website and good value for money for travel insurance. Would recommend for peace of mind.<br/>Have used twice now and very happy

I use insure and go because I have had a kidney Transplant and they have easy online medical screening and a very good rate for medical conditions, it’s great to know I’m covered if something does go wrong when overseas

This is the third time I will be using Insure and Go for my travel insurance. They give me the best price for the best policy. I always shop around for my travel insurance and always come back to Insure and Go. Very satisfied with how easy it is to understand their website and purchase the policy that I want.

Super easy, barely an inconvenience for the first time purchasing travel insurance. Everything was there and easy to understand the PDS

I have had an issue with claiming for a broken suitcase and a jumper which i don't have receipt for as it was a gift. I sent many pictures of the suitcases which clearly cant be repaired, but they keep insisting i try get it fixed instead of a pay out. Very disappointed.