Bronwyn E.
May 2018
Bronwyn E.
May 2018
Brendan G.
May 2018
I have never had to use my Travel Insurance before and I contacted them supplied everything they needed and was reimbursed within days. Amazing service will never use any other travel insurer again. Thank you very much
Graham S.
May 2018
Almost every customer service rep was really great. Easily extendable, especially now with ability to do it online. Unfortunately I had to make a claim for the first time in many many years of frequent yearly travel and 1cover made the process painless.
Barbara T.
May 2018
I had a scuba diving accident in Thailand and was quite ill. I assumed the claim would be difficult but it wasn't. Communication was great and fully covered<br/>Thank you
Taylorlairds
May 2018
Our recent claim was actually a positive experience. The website is very easy to use and I was able to claim for several different items very easily. The claim was paid very quickly with no additional information being needed. I have already purchased two more policies for upcoming trips due to the excellent service and value for money.
Leonie R.
May 2018
1Cover people are so helpful and understanding. I felt that at a time when I was quite vulnerable, there was no pressure to send in documents and get the claim over. The quickly processed claim was painless.
Joe C.
May 2018
I have been a long term 1Cover user. My family trip to Japan involved a skiing accident with my daughter. The service I received from the company was amazing!! From the first phone call I was looked after and given options about getting home. The constant phone calls to see how my daughter was and then even when we returned home I had another call to see how we were. The true test was how quickly would I be reimbursed for my costs. I was blown away in 2 weeks all done and dusted. I tell everyone that is going overseas to use your company....I am a big fan :)
Ingrid
May 2018
10+ years of continuous travel insurance with 1Cover, and I am bitterly disappointed in the outcome of my last claim. Suitcase damaged during travel worth over $200 to replace and only received $4.60 back from 1Cover. What an absolute joke. It would take some serious consideration to ever use you again.
Dutchy6384
May 2018
We were recommended 1Cover by a family memeber. They went above and beyond my expectations and would highly recommend them
Janet D.
May 2018
We very much appreciate your company providing travel insurance for healthy older people at a reasonable cost. Your excess figure was acceptable. If it had not been for your company, my husband and I would've taken the risk of travelling without insurance. We are glad we did not have to.
Margaret D.
May 2018
Easy to deal with over the phone. As some other companies did not cover my particular existing medical i could not compare "apples to apples"
Thirley T.
May 2018
Great price for travel insurance they seem to cover everything although did not need to make a claim. Knowing 1Cover was in the background gave me confidence about enjoying my trip.
Got questions?
The more the merrier right? 1Cover insures groups of up to 25. That means more fun for less hassle.
No, not automatically. If you're cruising for more than 2 nights you must purchase their Cruise Pack in order to be covered for any medical treatment you receive on board and for helicopter evacuation should you require emergency medical assistance.
Yes, if you purchase their Winter Sports Pack add-on. 1Cover provides coverage for skiing equipment. Adventurous skiers can even enjoy off-piste skiing (within resort boundaries).
Yes, you can pay an additional premium when you purchase your policy to reduce the standard excess.
Along with comprehensive cover for your electronics and personal belongings, additional cover can be purchased for specified items. There is also a cruise cover add for those going on a cruise, a Winter Sports pack add on for cover whilst skiing and a wide range of snow sports, an Adventure and Sports Pack to cover a range of activities and Car Hire Excess add-ons.
1Cover doesn't provide protection from insolvency.
You may be able to buy a policy if you are not an Australian resident. Make sure you read the PDS to check their eligibility criteria.
1Cover provides coverage for riding a moped or scooter with an engine displacement of 125cc or less, provided you hold a current and valid driver's licence in Australia. If you plan to ride a motorcycle with an engine displacement greater than 125cc, you must have a valid motorcycle licence in Australia for the specific class of motorcycle you are using.
12 months.
Having too much fun? No problems! You can extend your policy with 1Cover for up to a year. You can apply to extend your policy through their online policy manager.
Yes, up to $5,000 under domestic policies. For international coverage, you must purchase the Rental Vehicle Insurance Excess Pack. This coverage applies to a variety of vehicles, including a campervan, car (4WD, coupe, convertible, hatchback, sedan, SUV, utility, van), minibus, motorhome or people mover that is equal to or less than 4.5 tonnes.
1Cover travel insurance policies are underwritten HDI Global Specialty SE - Australia. 1Cover issues and manages the policies as an authorised representative of Coffre-Fort Pty Limited ABN 66 125 358 518, AFS Licence No. 472457.
Sydney!
I was able to apply for the cover easily, see what coverage was available to me and process the application without incident. What I most loved was that 1Cover did not then bombard me with emails and messages about the cover and other services. Brilliant. I obviously know what I have as I requested it and paid for it...I do not need to be constantly reminded and updated about the cover. Ta