Kristen M.
June 2018
Kristen M.
June 2018
Margaret M.
June 2018
After checking many insurers, I used 1Cover again this year for my travel to Bali.<br/>As I am now aged 75 years, some companies find this an excuse to raise premiums, for no apparent reason - apart from my age!!<br/>Luckily I didn't need to claim, so I can't comment on that process.<br/>But I did receive notification on the day before departure, giving me a reminder that, should I extend my holiday, I had a direct link to update my policy and extend cover.<br/>Great idea.<br/>Very happy!!
Rodney R.
June 2018
We have been happy 1Cover customers for many years but had little exposure to how they would perform when confronted with a reasonably substantial claim. After experiencing an unexpected illness, that required us to cut short our recent European holiday, we were relieved that the stress of it all was greatly relieved by the quick and efficient claims approval process. 1Cover very quickly reimbursed all of the additional travel costs without fuss. We highly recommend 1Cover and will definitely keep using 1Cover for all of our travel insurance needs.
Kieran C.
June 2018
I was a bit surprised with the amount deducted for depreciation. It cost me a lot more to replace the devices even when buying older models.
Tenille
June 2018
I couldn’t have asked for a better insurance experience. Everyone was very helpful and the whole process was completed very quickly when I had to make a claim.
Nicholas
June 2018
Wife admitted to hospital 3 days before travel. Cancelled trip. Claim processed in 1 day. Full refund. BEST travel insurer.
Gayleen G.
June 2018
The way you treat people when a family member namely my father passes away 2 days before you can go away on your holiday and because he is over a certain age you won’t pay it is appalling and to say the least quite upsetting. So yes thanks for the experience and I will make sure I pass that on to all the people that I know so they don’t use 1cover.
David
June 2018
Due to very stressful and worry-full health issue events, we had to cancel our trip. 1Cover handled the whole thing quickly and without fuss and more importantly, all the staff we dealt with were very respectful to our situation.
Alan D.
June 2018
This has been my goto Travel Insurance for a number of overseas trips but we have never had an any need to make any claims. On the last trip, one of us had to go to a hospital for treatment - making a claim and getting a refund was simple and straightforward. Would recommend 1Cover to anyone.
Katerina M.
June 2018
I would only go with this again if they made it much easier to see what insurance i paid for on my receipt just like other insurance companies ive gone with previously. it was quite time consuming to work out what i was actually covered for once i had paid for the insurance.
Agnes K.
June 2018
Travel cover was easy to deal with. Unfortunately, because we are in our mid 70's we have been informed that 1Cover will no longer grant us travel insurance. This is ageism and it is apparent the older one gets (whether you have had trouble before or not) you will not cover us so therefore we will not be bothering you again.
William M.
June 2018
Both wife and I and my adult children have used/use 1Cover on our numerous travel trips and feel very safe and comfortable with the policy. I initially researched and found them very highly rated by Choice and they are simple and easy to use.
Got questions?
The more the merrier right? 1Cover insures groups of up to 25. That means more fun for less hassle.
No, not automatically. If you're cruising for more than 2 nights you must purchase their Cruise Pack in order to be covered for any medical treatment you receive on board and for helicopter evacuation should you require emergency medical assistance.
Yes, if you purchase their Winter Sports Pack add-on. 1Cover provides coverage for skiing equipment. Adventurous skiers can even enjoy off-piste skiing (within resort boundaries).
Yes, you can pay an additional premium when you purchase your policy to reduce the standard excess.
Along with comprehensive cover for your electronics and personal belongings, additional cover can be purchased for specified items. There is also a cruise cover add for those going on a cruise, a Winter Sports pack add on for cover whilst skiing and a wide range of snow sports, an Adventure and Sports Pack to cover a range of activities and Car Hire Excess add-ons.
1Cover doesn't provide protection from insolvency.
You may be able to buy a policy if you are not an Australian resident. Make sure you read the PDS to check their eligibility criteria.
1Cover provides coverage for riding a moped or scooter with an engine displacement of 125cc or less, provided you hold a current and valid driver's licence in Australia. If you plan to ride a motorcycle with an engine displacement greater than 125cc, you must have a valid motorcycle licence in Australia for the specific class of motorcycle you are using.
12 months.
Having too much fun? No problems! You can extend your policy with 1Cover for up to a year. You can apply to extend your policy through their online policy manager.
Yes, up to $5,000 under domestic policies. For international coverage, you must purchase the Rental Vehicle Insurance Excess Pack. This coverage applies to a variety of vehicles, including a campervan, car (4WD, coupe, convertible, hatchback, sedan, SUV, utility, van), minibus, motorhome or people mover that is equal to or less than 4.5 tonnes.
1Cover travel insurance policies are underwritten HDI Global Specialty SE - Australia. 1Cover issues and manages the policies as an authorised representative of Coffre-Fort Pty Limited ABN 66 125 358 518, AFS Licence No. 472457.
Sydney!
Great coverage with faultless customers service. I have used 1Cover for many years and will continue to do so in the future