Wayne S.
July 2018
Wayne S.
July 2018
Mick D.
July 2018
Always use 1cover they seem good although I have never had to claim. All insurance companies make it very hard to claim and I can imagine 1cover would be no different but their cover is good value and extensive
Sam A.
July 2018
Haven’t claimed anything as yet , you know an insurer company’s performance only when you make a claim or ask for help, when you need it most!<br/>But I have to say they are competitive in pricing and offer more covers than its competitors.<br/>
Aline H.
July 2018
Although I did not need to claim on this holiday I needed to claim in a previous holiday and 1cover were outstanding. <br/>Good, affordable and easy to do travel cover.
Mark W.
July 2018
I always use 1Cover insurance whenever I travel. Motorcycle hire cover is important to me and 1Cover includes this.<br/>Easy to buy cover, great service etc.... I have never had to make a claim as yet but am confident they will be consistent as with all other dealings.
Louise J.
July 2018
Booking insurance through 1Cover was just too easy and straightforward. I will definitely use you guys again in the future!
Bridget R.
July 2018
They insured my husband who has Parkinson’s at the best rate around. Over $200 cheaper than the nearest quote
Camilla A.
July 2018
We recently travelled to Bali (July 2018), and booked travel insurance for our 1 week holiday. We were aware of the volcano eruption in November 2017, but did not know the exception was still in place. Our flights were delayed for 48 hrs during the most recent eruption, and we were told we not covered for reimbursement. Although we selected Bali as our destination, no alert came up warning us that there was an insurance exception for this destination. 1Cover were more than happy to take our money for selling us a sub-par policy, though. Furthermore, when asked for our cover to be cancelled and refunded, 1Cover declined, stating that the policy period was already in effect, despite only technically being 9 hours into the designated period of time and the fact we were still at home due to the cancellations, only 3 hours after our scheduled flight.
Donna W.
July 2018
1Cover is the only travel insurance company that I use, never had a problem, claims paid and hubby's cover was covered as well
Herbert M.
July 2018
If you plan to travel use another company as this one only work on business hours and if you encounter a problem no one can help you on weekends and after hours.
Abdul M.
July 2018
Particularly like the reminders asking if you are extending your stay which I did and didnt even think of updating the insurance until I got the reminder
Ross O.
July 2018
We found 1Cover easy to deal with and responsive. The claim process was easy to manage and the coverage we achieved matched or exceeded our expectations. 1Cover staff showed flexibility in their interactions with us and we achieved a favourable result in a short timeframe.
Got questions?
The more the merrier right? 1Cover insures groups of up to 25. That means more fun for less hassle.
No, not automatically. If you're cruising for more than 2 nights you must purchase their Cruise Pack in order to be covered for any medical treatment you receive on board and for helicopter evacuation should you require emergency medical assistance.
Yes, if you purchase their Winter Sports Pack add-on. 1Cover provides coverage for skiing equipment. Adventurous skiers can even enjoy off-piste skiing (within resort boundaries).
Yes, you can pay an additional premium when you purchase your policy to reduce the standard excess.
Along with comprehensive cover for your electronics and personal belongings, additional cover can be purchased for specified items. There is also a cruise cover add for those going on a cruise, a Winter Sports pack add on for cover whilst skiing and a wide range of snow sports, an Adventure and Sports Pack to cover a range of activities and Car Hire Excess add-ons.
1Cover doesn't provide protection from insolvency.
You may be able to buy a policy if you are not an Australian resident. Make sure you read the PDS to check their eligibility criteria.
1Cover provides coverage for riding a moped or scooter with an engine displacement of 125cc or less, provided you hold a current and valid driver's licence in Australia. If you plan to ride a motorcycle with an engine displacement greater than 125cc, you must have a valid motorcycle licence in Australia for the specific class of motorcycle you are using.
12 months.
Having too much fun? No problems! You can extend your policy with 1Cover for up to a year. You can apply to extend your policy through their online policy manager.
Yes, up to $5,000 under domestic policies. For international coverage, you must purchase the Rental Vehicle Insurance Excess Pack. This coverage applies to a variety of vehicles, including a campervan, car (4WD, coupe, convertible, hatchback, sedan, SUV, utility, van), minibus, motorhome or people mover that is equal to or less than 4.5 tonnes.
1Cover travel insurance policies are underwritten HDI Global Specialty SE - Australia. 1Cover issues and manages the policies as an authorised representative of Coffre-Fort Pty Limited ABN 66 125 358 518, AFS Licence No. 472457.
Sydney!
Following an overnight hospitalisation in Luxor, Egypt due to food poisoning and dehydration 1 Cover were immediately on the case, providing support and attending to the financial matters immediately. We would not consider any other company.