Jude N.
July 2018
Jude N.
July 2018
Abbey S.
July 2018
you know you will always get value for money with your 1 cover travel insurance policy and if you do ever have to claim you can be sure your claim will always be handled promptly and professionally
Katrina
July 2018
We flew to the US and my husband developed an infection in his arm whilst travelling. We had to see a doctor and purchase antibiotics. The claim process was easy, and they fully reimbursed us. We will definitely use 1Cover again!
Shane H.
July 2018
My ratings are only generic, as I had no need to claim or anything else, so I just picked 8 for first question generically, 8 for second question as a fair assessment across competitors, and 8 for third question genetically so as not to drag down overall rating with no claims experience. One thing was a pain for me, you don't specify the actual dollar limits of coverage in your confirmation letter, and that is exactly what I must provide when applying for a visa! So I had to separately try and convince the visa people of this, as they specifically set minimum dollar limits you must be covered for to be approved for your visa....generic supporting documentation of your conditions is not specific enough for visa authority, (for some countries) it must be specifically stated in your insurance acceptance letter.
Mary V.
July 2018
We didn’t need to claim but the process to apply for insurance was simple and a certificate was emailed to us.
Russell F.
July 2018
Excellent cover for a short break. Hassle free less than 5 minutes to sort out. Excellent benefits if you do have to make a claim compared to some.
Jennifer C.
July 2018
It is so re-assuring to know that 1Cover has my back when I am travelling. Terms are understandable and claiming is easy-as. I highly recommend 1Cover.
Glenn M.
July 2018
We were unlucky enough to have our first day of travel on the Rocky Mountaineer train in Canada cancelled by a one day rail strike. 1Cover were able to reimburse much of the costs.
Judi V.
July 2018
we unfortunately had to cancel our trip due to a sudden illness...the service 1 cover gave us was fantastic...I would recommend to any one...
Angie S.
July 2018
I found this very easy to process. I had some questions & emailed about it, it was followed up promptly by the friendly customer service team. No complaints.
Roderick G.
July 2018
Rang to cancel insurance unable to transfer dates. Found 1Cover didn't acknowledge cancellation. Received email from 1Cover regarding our holiday..not impressed.
Kimberley
July 2018
Have used 1Cover before and I’ll keep using them. This time I went to Bali and while I didn’t need the insurance, THANK GOD 1Cover sends you texts and emails asking if you want to extend your insurance - it was because of their message that I look at the details and realised I had only covered 4 days instead of the 10 days my trip was for! So in a few minutes, on my phone, in a restaurant in busy avail, I was able to easily extend the cover with no hassles!
Got questions?
The more the merrier right? 1Cover insures groups of up to 25. That means more fun for less hassle.
No, not automatically. If you're cruising for more than 2 nights you must purchase their Cruise Pack in order to be covered for any medical treatment you receive on board and for helicopter evacuation should you require emergency medical assistance.
Yes, if you purchase their Winter Sports Pack add-on. 1Cover provides coverage for skiing equipment. Adventurous skiers can even enjoy off-piste skiing (within resort boundaries).
Yes, you can pay an additional premium when you purchase your policy to reduce the standard excess.
Along with comprehensive cover for your electronics and personal belongings, additional cover can be purchased for specified items. There is also a cruise cover add for those going on a cruise, a Winter Sports pack add on for cover whilst skiing and a wide range of snow sports, an Adventure and Sports Pack to cover a range of activities and Car Hire Excess add-ons.
1Cover doesn't provide protection from insolvency.
You may be able to buy a policy if you are not an Australian resident. Make sure you read the PDS to check their eligibility criteria.
1Cover provides coverage for riding a moped or scooter with an engine displacement of 125cc or less, provided you hold a current and valid driver's licence in Australia. If you plan to ride a motorcycle with an engine displacement greater than 125cc, you must have a valid motorcycle licence in Australia for the specific class of motorcycle you are using.
12 months.
Having too much fun? No problems! You can extend your policy with 1Cover for up to a year. You can apply to extend your policy through their online policy manager.
Yes, up to $5,000 under domestic policies. For international coverage, you must purchase the Rental Vehicle Insurance Excess Pack. This coverage applies to a variety of vehicles, including a campervan, car (4WD, coupe, convertible, hatchback, sedan, SUV, utility, van), minibus, motorhome or people mover that is equal to or less than 4.5 tonnes.
1Cover travel insurance policies are underwritten HDI Global Specialty SE - Australia. 1Cover issues and manages the policies as an authorised representative of Coffre-Fort Pty Limited ABN 66 125 358 518, AFS Licence No. 472457.
Sydney!
For the first time in many trips I needed to make some claims, following the death of a relative. The on line claims process was simplicity itself, and my payment was in my account within a couple of days. Thank you!